Client Advocate Manager

A Client Advocate Manager (CAM) shares the same responsibility as an Account Manager; they work as a team to exceed their sales goals. The CAM works closely with its Account Managers to identify Top Strategic Accounts and Top Prospect accounts growing the business by identifying new opportunities and co-selling. CAMs primarily work remotely assisting their Account Managers that are mostly on the road working together to strategically and efficiently cater to their customer base with ongoing opportunities and follow-ups as needed. It is also the responsibility of CAM to do in-depth research on prospect accounts and have a good understanding of the key industries their team is actively working with and targeting as prospects. Although CAMs generally work remotely, they also share responsibility for attending strategic on-site customer meetings, account mapping sessions with top-tier partners, and partner + customer territory events.

Responsibilities

Manage Day to Day product sales
Communicate with clients regarding product lead times
Help set client & prospect meetings with Account Team
Influence a given $ amount of pipeline monthly.
Attend territory networking events.
Provide <Discover.org> customer market research to AE's.
Account map with top tier one partners.
Host networking events & drive attendance
Create opportunities in SFDC when AE is in the field.
Submit deal registrations.
Follow up on open opportunities.
Participate in company sales campaigns and SPIFs.
Attend joint sales meeting with assigned AMs.
Meet with assigned AE's for customer sales planning.
Attend sales training by tier one partners & NRI’s SAs
Assist with post sales order process of product and services.
Other duties as assigned and directed.

Required Skills
Bachelor’s degree or equivalent experience
3 - 5 years technical experience
Proven record of prospecting and selling (you’re a hunter AND a farmer)
Prior experience selling services and solutions.
Prior experience interfacing with the C-Suite and/or Director level personnel
Strong negotiation skills
Strong interpersonal and communication skills
Familiarity with the organization’s industry, products, or services.
Proven experience managing teams or leading cross-functional client initiatives.