Manager, Solution Configuration (India)

SavvyMoney is a US based leading financial technology company. We provide integrated credit score and personal finance solutions to 1,600 + bank and credit union partners nationally. The SavvyMoney solutions integrate with more than 43 digital banking platforms. SavvyMoney was recently recognized by the San Francisco Business Times and the Silicon Valley Journal as one of the "Top 25 Places to Work in the San Francisco Bay Area" and is an Inc. 5000 Fastest Growing Company. **This position will be working 100% Remotely from your home office in India as part of a distributed team in the USA, Canada, Europe and several locations in India. The working hours for this position still overlap with the U.S. Eastern Time <Zone.As> a SavvyMoney Manager, Solution Configuration, you will be responsible for -Position Requirements -People ManagementLead, coach, and develop a large configuration team that completes high-volume, technically complex work for multiple partner implementations at the same timeBuild and maintain a capacity model that shows how much work the team can complete in a given periodUse the capacity model to forecast when the team is over-allocated, and raise it before due dates are missedAssign and balance work across the team based on skill level, task complexity, and partner priorityOnboard new team members using a documented training plan with clear steps to independent workSet clear performance expectations, hold regular one on one meetings, and report team gaps and development needs to leadershipSchedule and Delivery ManagementOwn configuration timelines and due dates for all active implementations, and keep them accurate when scope or sequence changesIdentify delays, dependencies, and risks early, take action to reduce them, and escalate with a recommended solutionTrack and report metrics such as cycle time, throughput, rework, and on-time completion, and use them to improve resultsWork with Implementation Managers, Engineering, and Product to sequence work and remove blockers before they affect partner go-live datesProcess ExcellenceDefine, document, and improve the configuration process, including intake, prioritization, peer review, validation, and handoffConfirm the team follows the documented process, and identify where process needs to be improvedStandardize repeatable work using templates, checklists, and automation to reduce errors and manual effortFacilitate retrospectives, and turn the findings into documented process changesBuild reports that are clear, accurate, and easy for leadership to read and act onBuild trust with stakeholders across Implementations, Engineering, and Product by giving accurate status and completing what you commit toAct as the expert user of Jira and Confluence for the configuration team. This includes workflows, custom fields, automation rules, JQL, filters, and dashboardsDefine and enforce Jira ticketing standards so every configuration request can be tracked from intake through validationBuild and maintain Confluence as the team's single source of truth, including process guides, configuration runbooks, standards, decision logs, and onboarding materialQualificationsBS/BA in a technical field such as Computer Science, Engineering, or Information Systems, or equivalent experience7+ years in technical project management, delivery management, or technical operations, including 3+ years managing a team of 10 or more peopleExpert-level Jira and Confluence administration, including workflows, automation, JQL, dashboards, and space setupExperience leading a distributed team across multiple time zonesStrong written and verbal English communication, including the ability to write a clear status report for senior leadershipWillingness to work hours that overlap U.S. Eastern Time, and to complete hands-on work alongside the team when neededNice to HaveExperience with Online Banking platforms, Loan Origination Systems, or consumer lending and deposit productsExperience working with credit unions, banks, or fintech partners on implementation or onboardingBase SalaryThe annual fixed salary for this position is between 15L and 26L Annually based upon experience + Variable.Additionally we provideEquity Compensation PackageFlexible Time Off (FTO) - take time off as needed to rest and recharge.Medical, Dental, Vision – 100% premium paid for employeeDisability/Life InsuranceOpportunity for learning and career growth with a top Bay Area technology companyReimbursement for remote work setupMonthly stipend for phone and internetTeam building events, culture activities, all hands eventsPaid time off to volunteer and serve the communityHalf day Fridays401k matching contributionBeautiful California East Bay offices in Dublin, CASavvyMoney’s EEO StatementSavvyMoney relies on diversity of culture and thought to deliver on our goal of Creative People, Practical solutions serving our client needs, and ensures nondiscrimination in all programs and activities. We continuously seek talented, qualified employees in our operations regardless of race, color, sex/gender, including gender identity and expression, sexual orientation, pregnancy, national origin, religion, disability, age, marital status, citizen status, protected veteran status, or any other protected classification under country or local law. SavvyMoney is proud to be an Equal Employment Opportunity/ Affirmative Action Employer.We are committed to protecting your data. To learn more, please review theSavvyMoney Employee Privacy Policy Notice here