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Founding Deployment Strategist

Clera · Munich, Germany

Customer SuccessImported listingfull-timeabout 17 hours ago

About The Role

ABOUT THE ROLE

This is a founding role at a Y Combinator-backed enterprise AI startup, leading the European rollout from Munich and partnering directly with the CEO. You will turn large enterprises into AI-native operators, combining hands-on agent development, high-touch customer partnership, and early team-building across the region.

WHAT YOU'LL DO

  • Lead the European go-to-market rollout, working closely with the CEO on strategy and execution.
  • Diagnose high-leverage AI opportunities at enterprise customers and prioritize the highest-value use cases.
  • Build initial agents and workflows to demonstrate value, then scale adoption organization-wide.
  • Run agent hackathons and coach C-suite stakeholders on AI transformation and rollout strategy.
  • Navigate complex internal enterprise politics to identify champions, remove blockers, and build relationships at every level.
  • Represent customer needs back to product and engineering, advocating for features and changes that drive outcomes.
  • Hire, mentor, and shape the European deployment team as the company scales.
  • Systematically automate manual work within your own role using the platform's agent capabilities.

WHAT WE'RE LOOKING FOR

  • Hands-on experience shipping AI agents, workflows, or production ML/AI features in enterprise environments, not consulting.
  • Strong grasp of model selection, routing, evaluation design, data residency, and integration architecture.
  • Proven ability to drive adoption and manage renewals and expansion in large, complex organizations.
  • Demonstrated stakeholder management skills across both executive and operational levels at enterprise customers.
  • Commercial track record influencing revenue outcomes such as renewals and account expansion.
  • Experience hiring, mentoring, or building a European deployment or customer success team.
  • High ownership mindset, strong bias for action, and comfort operating with low ego in a fast-moving environment.
  • Native-level German fluency, with a base in Munich or willingness to relocate.

LOCATION

On-site in Munich, Bavaria, Germany. Visa sponsorship is not available for this role.

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