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Director of Central Technology & Security (Safety & Fraud Risk Operations)
Booking.com · Amsterdam, Netherlands
About The Role
Join <Booking.com> as the Director of Central Technology & Security, Safety & Fraud Risk Operations. In this pivotal role, you will shape our security posture, lead risk management efforts across multiple domains, and drive impactful initiatives while fostering a collaborative work environment. You will manage a team of 50 employees across various locations and report to the Senior Director Tech Risk Operations. This position is based in Amsterdam.
- Lead and develop a team of 50 employees across multiple locations, driving impactful initiatives in risk management.
- Oversee risk management activities for the Central Tech organization and domains of cybersecurity, physical security, fraud, trust, and safety.
- Collaborate with Central Tech leaders and Business Information Security Officers to communicate risks and develop remediation plans.
- Connects disparate risks to create a clear overall risk picture
- Preferred certifications: CISM, CISSP, COSO ERM, or similar risk management certification
- Direct, creative problem solver able to communicate concepts to a broader audience and create clarity
- A balanced background between creating and implementing strategy. Operational efficiency metrics
- At least 10 years of experience in Cyber Security (preferred) or Fraud, with significant years leading high-performing, impactful teams
- Experience in collaborating with finance teams on finance based risk, using a data driven approach. (e.g quantify how much we have spent in a risk project vs how better prepared we are to face risks)
- A patient and relaxed leader who is skilled at translating technical risks to non-technical audiences
- An enthusiastic and persuasive leader who has driven successful risk management programs
- A dynamic leader with experience in risk management organisational change, influencing executives and or the board
- Organised with strong attention to detail and execution skills
- Integrity, independent thinking, and courage
- Open mind, learning demeanour, transparent behaviour, positive, multitasker, strong communicator, proactive and collaborative
- Data driven, experimental, ready to learn and open to change
- Familiarity with risk frameworks: NIST, ERM GDPR, ISO 27001, NYDFS, etc
- Experienced in cloud-based security frameworks
- Character traits: Respectful, high emotional intelligence, and collaborative work style. Comfortable with ambiguity, creating clarity
- Experience in matrix or federation environments
- Good cultural and organisational sensitivity
- Keep the customer at the centre of everything you do
- Committed to building a diverse, inclusive work environment
- Thrives in fast-paced, demanding environments
- Strategic problem solver yet focused on execution; able to roll up sleeves to get things done
- Confident leader, adept at handling conflicting priorities
- Experience in driving security with engineering teams to embed this in ways of working
- Consensus-driven, achieving collaborative solutions
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