Engineering Support Supervisor

Join our dynamic Engineering Support Group as an Engineering Support Supervisor in Fremont. In this role, you will lead a cross-functional team, providing hands-on technical assistance, debugging, prototype support, and test validation. You will oversee day-to-day operations, perform advanced technical support, and serve as a mentor to your team. This position offers a unique opportunity to make a significant impact on our engineering efforts while fostering a culture of excellence and collaboration.

• Assign and oversee daily tasks for Engineering Technicians, ensuring project goals are met with high-quality outcomes.
• Provide hands-on training, feedback, and career guidance to technicians. Assist in creating and maintaining cross-functional training modules, work instructions, and best practices.
• Perform complex assembly, bring-up, testing, and debugging of new components and prototypes. Act as the first point of escalation for technical or resource conflicts.

• Technical Proficiency: Extensive experience with electronics prototyping, soldering, and complex system debug. You are comfortable reading PCBA schematics and wire assembly drawings. You are also comfortable in ambiguous situations when little to no documentation exists
• Adaptability: Ability to "change gears" daily—managing team priorities one moment and performing deep-dive technical rework the next—without losing focus
• Hands-on Skills: Experience with hand tools, power tools, diagnostic tools, 3D Printer operation/ Maintenance and engineering lab equipment (Power Supplies, DMM, O-Scopes, etc.)
• Attitude: Positive and professional; you lead by example, maintaining a "can-do" attitude even in high-pressure, fast-paced environments
• Problem-Solving: Strong critical thinking skills, especially when working with limited documentation or when verbal instructions are the only source of truth
• Tech Stack: LINUX CLI skills and experience with the Atlassian Software Suite (Jira, Confluence) are highly desirable
• Communication: Ability to bridge the gap between high-level engineering objectives and day-to-day technician tasks. You communicate risks early and often
• Leadership/Mentoring: Proven ability to lead a team, delegate effectively, and mentor others. You are comfortable providing constructive feedback and helping others level up their skills
• Typically an AS degree in Electronics Technology, Engineering Technology, or related field, and/or 5+ years of equivalent work experience in an engineering development environment, including 1+ years in a lead or supervisory capacity