Revenue Architect (Mid Market)

Join Gong, a leading AI-powered revenue intelligence platform, as a Revenue Architect for the Mid Market segment. In this strategic role, you will partner with mid-sized customers to drive revenue transformation through Gong's AI Operating System. You will guide executive stakeholders and operational teams, architect workflows, accelerate adoption, and realize business results across the entire revenue lifecycle. Your success will be measured by activation and adoption, key persona engagement, customer value realization, and revenue impact.

• Partner with senior GTM leaders to design and execute strategies that modernise their revenue operations through Gong’s AIOS.
• Map current-state customer processes to AI-driven workflows that translate to revenue outcomes.
• Execute adoption initiatives that drive behaviour change and embed Gong into daily team rhythms.
• Experience managing accounts with multiple internal and customer-side stakeholders
• Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing and executives
• Data-driven mindset with a focus on delivering measurable outcomes
• Excellent communication, negotiation, and presentation skills
• Our Revenue Architects are self-starters who excel in high paced environments and thrive in change and ambiguity. Our top performers have a growth mindset and pride themselves in being coachable. We are a team that values collaboration and winning together, enjoying the ride, and challenging conventional wisdom. If that’s you too, we want to hear from you
• Passion for driving customer outcomes and contributing to a high performing and accountable work culture
• 3–5+ years proven experience in customer facing customer success, account management, implementation or similar role in a B2B SaaS company
• Track record owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations