Senior IT Platform Engineer

Join HiBob, a rapidly growing HR platform that helps modern businesses manage their people effectively. As a Senior IT Platform Engineer, you will be responsible for the technical architecture of our SaaS applications, identity platform, and endpoint management strategy. This hands-on engineering role requires expertise in SaaS administration, identity management, and systems integration. You will also have the opportunity to shape how we integrate AI-powered tools into our environment.

• Ownership of the technical architecture of SaaS applications, identity platform, and endpoint management strategy.
• Designing scalable solutions and serving as the Tier 2-3 escalation point for complex technical challenges.
• Evaluating and integrating AI-powered enterprise tools, including understanding of data governance, API integration patterns, and responsible AI deployment.

**Required**

• 6+ years of experience in IT, including 3+ years focused on SaaS administration, identity management, and systems integration.
• Hands-on experience with identity platforms such as Okta, including SAML/SSO, SCIM provisioning, lifecycle rules, and access governance.
• Proven deep expertise with MDM platforms such as Jamf, JumpCloud, or Intune.
• Demonstrated ability to evaluate and integrate AI-powered enterprise tools, including understanding of data governance, API integration patterns, and responsible AI deployment.
• Strong integration skills with hands-on experience building workflows using APIs, webhooks, and platforms such as Workato, Slack Workflows, Google Workspace APIs, Okta Workflows (or equivalent), and AI automation platforms to streamline enterprise operations.
• Scripting proficiency in Python, Bash, or PowerShell to automate IT tasks and drive efficiency at scale.
• Proven Tier 3 support experience in a global, fast-paced environment, collaborating across time zones and teams.
• A proactive mindset and strong sense of ownership - comfortable leading projects end-to-end and driving impact.

**Preferred**

• Experience with Google Workspace administration at scale.
• Deep understanding of macOS, Windows, compliance, and lifecycle best practices.
• Experience with AI-powered IT tools and understanding of responsible AI integration in enterprise environments.
• Experience with HRIS platforms (especially Bob), Slack, Asana, Notion, Jira or other enterprise applications.
• Experience with ITSM platforms including their workflows and integrations.
• Experience implementing AI tools in enterprise environments, including prompt engineering basics, AI agent workflows, or LLM-based automation.