Senior Linux Systems Engineer

• **This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Linux Systems Engineer based in India.**
• This is a hands-on technical leadership opportunity within a Linux Operations environment supporting mission-critical production systems.
• You will manage, troubleshoot, and optimize Linux infrastructure across hosted, cloud, and remote environments.
• The role combines advanced incident response, root-cause analysis, automation, infrastructure management, and continuous improvement.
• You will work across AWS, Azure, and GCP environments while helping maintain secure, highly available, and reliable services.
• Beyond technical delivery, you will serve as a trusted escalation point and mentor for other engineers.
• You will collaborate closely with internal teams and external stakeholders, providing clear technical direction during incidents and changes.
• This role is well suited to an experienced Linux professional who enjoys solving complex infrastructure challenges and driving operational excellence.

### Accountabilities

• Take end-to-end ownership of high-priority incidents, major incidents, service requests, and operational tasks, resolving issues with minimal escalation.
• Lead advanced troubleshooting, root-cause analysis, stabilization, and recovery activities for critical Linux production environments.
• Implement sustainable fixes and continuous improvements to reduce recurring incidents, improve reliability, and minimize MTTR.
• Manage and optimize Linux servers across hosted infrastructure, public cloud environments, and remote infrastructure.
• Develop and maintain **Ansible playbooks, Bash scripts, and other automation** to eliminate repetitive manual tasks and improve operational efficiency.
• Support infrastructure-as-code, configuration management, deployment, orchestration, Docker, Kubernetes, and related automation initiatives.
• Execute infrastructure changes through established **ServiceNow and change-management frameworks**, including impact analysis, risk assessment, validation, and stakeholder coordination.
• Create, review, and maintain SOPs, operational runbooks, disaster recovery procedures, and technical documentation.
• Identify procedural gaps and drive standardization across operational teams while supporting audit and compliance requirements.
• Monitor system health, configure alerts and dashboards, and use observability data to proactively identify performance and reliability issues.
• Maintain security, patching, vulnerability remediation, high-availability, and compliance standards across supported infrastructure.
• Act as a technical escalation point and mentor for junior engineers, providing guidance during complex troubleshooting and knowledge-sharing activities.
• Communicate clearly with internal teams and external clients regarding incident status, resolution timelines, maintenance activities, and service performance.
• Support SLA commitments and participate in **24/7 rotational shifts and on-call support**, as required.

### Requirements

• **8+ years of hands-on production Linux/Unix administration and support experience** in enterprise environments.
• Strong expertise with **RHEL, CentOS, and Ubuntu**, including LTS releases and operating-system lifecycle management.
• Advanced troubleshooting capabilities across Linux kernels, networking, storage, system performance, and related infrastructure components.
• Practical experience with Linux patching, security updates, vulnerability remediation, and system hardening.
• Strong **Bash/shell scripting** skills and proven experience developing automation with **Ansible**.
• Proficiency with **systemd, RPM/APT package management, kernel modules, SSH, sudo, LDAP, and Active Directory authentication**.
• Solid knowledge of Linux security technologies and practices, including **SELinux, AppArmor, firewalls, and file permissions**.
• Production experience supporting cloud-based infrastructure, particularly **AWS EC2, GCP, and Azure Virtual Machines**.
• Understanding of managed services, IaaS, DNS, routing, load balancing, and core infrastructure concepts.
• Experience with monitoring and observability platforms such as **Datadog, Azure Monitor, Prometheus**, or comparable technologies.
• Ability to work with alerts, dashboards, logs, metrics, traces, and other observability data to diagnose and prevent operational issues.
• Experience with incident management, change management, risk assessment, service restoration, and continuous improvement.
• Strong technical documentation skills, including the ability to create clear SOPs, runbooks, and operational procedures.
• Excellent communication and stakeholder-management skills, with the ability to explain complex technical issues clearly.
• Strong prioritization and time-management abilities in a multitasking, high-pressure environment.
• A collaborative and mentoring mindset, with the confidence to guide engineers through complex technical challenges.
• High attention to detail and a strong commitment to reliability, quality, security, and compliance.
• Willingness and ability to participate in **24/7 rotational shifts and on-call support** when required.

### Benefits

• Opportunity to work on **mission-critical Linux infrastructure** in complex enterprise and cloud environments.
• Exposure to **AWS, Azure, and GCP** alongside modern automation, monitoring, and infrastructure technologies.
• Hands-on experience with automation and operational improvement using tools such as **Ansible, Bash, Docker, and Kubernetes**.
• Technical leadership and mentoring opportunities within a collaborative operations environment.
• Opportunity to work on complex incidents, infrastructure optimization, security, and reliability initiatives.
• Exposure to structured IT service management, change management, SLA, compliance, and disaster recovery practices.
• Opportunity for continuous technical development across Linux, cloud, automation, and infrastructure operations.
• India-based opportunity with support for **24/7 rotational shifts and on-call operations** as part of the role.
• Compensation, healthcare coverage, leave, and additional employment benefits are determined by the hiring company and will be communicated during the recruitment process.

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