Intake & Referrals Specialist
ReWorks Solutions · South Africa
About The Role
# Intake & Referrals Specialist
> ReWorks Solutions · South Africa (Remote) · Full-time · Posted 2026-06-17
**Workplace:** remote
**Department:** Mind Rise ABA
## Description
**Position:** Intake & Referrals Specialist
**Working Hours:** US Hours (9am-5pm EST)
**Employment Type:** Full-Time, Remote Work
We are seeking a highly motivated **ABA Intake & Referrals Specialist** who is both **sales-oriented and detail-oriented**. This role is responsible for managing and converting incoming leads generated through advertisements, website inquiries, and referrals while ensuring accurate client information is collected and documented.
**Key Responsibilities:**
- Follow up promptly with a high volume of incoming leads from marketing campaigns, referrals, and website inquiries.
- Build rapport with prospective clients and guide them through the intake process.
- Collect and document client information clearly and accurately.
- Maintain consistent communication through calls, texts, and emails.
- Track lead activity and update records within CentralReach and CRM systems.
- Work closely with internal teams to ensure a smooth onboarding experience for new clients.
## Requirements
- Previous intake, admissions, referrals, or sales experience preferred.
- Strong sales and relationship-building skills with the ability to confidently engage prospective clients.
- Excellent communication skills with a cheerful, professional, and empathetic approach.
- Highly organized with strong attention to detail and accurate data entry skills.
- Experience using **CentralReach** preferred.
- Basic CRM knowledge.
- Comfortable communicating via phone, text, and email.
## Benefits
- Comfortable working U.S. hours
- Remote work from home
_**Fraud Disclaimer:**_ ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.
## Apply
[Apply at ReWorks Solutions](https://apply.workable.com/reworkssolutions/j/18290EDD82/apply)
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