IT Manager

Key Focus

• This role mainly performs IT functions with limited supervision/guidance of the Senior Systems
• Analyst. This role is responsible for the design of IT solutions to meet business requirements and is
• individually accountable for achieving results through own efforts."

Description

• Size of business portfolio is smaller than that of a Senior IT Manager.
• Provides thought leadership (operational and tactical focus) in area of responsibility
• Responsible for infrastructure management in area of responsibility.
• Manages CRM in area of responsibility.
• Responsible for IT Contracts Management
• Responsible for change management around IT implementations and upgrades.
• Responsible for clear and effective communication to team and business.
• Provides technical consulting services where required.
• Accountable for financial management in area of responsibility.
• Manages Projects.
• Responsible for people management - includes talent management, change leadership.
• Ensures continuous service (e.g. COBIT definition).
• Ensures systems security (e.g. COBIT).
• Aligns technology to business needs.

Key Result Areas

Budget Control

• Responsible for the financial management of the area, including budget and expense monitoring.

Team Effectiveness

• Individually accountable for customer/client service delivery through efforts of a team, for periods of 3 months up to a year.
• Accountable for others' time, task and output quality, for periods of up to 1 year.
• Balances own priorities with directing and motivating others.
• Plans and assigns work over the applicable period.
• Guides and directs staff to achieve operational excellence standards.
• Creates a climate for optimal performance. Creates a climate for optimal performance.
• Manages performance.
• Selects potential staff to sustain customer/client service delivery.

Technical Consultation

• Provides consultancy services where required.

Vendor & Contract Management

• Responsible for IT Contracts Management.
• Manages the relationship between service providers and Old Mutual, including negotiations, contractualisation, service and support (SLAs).

IT Service Delivery Management

• Oversees the functional unit and is accountable for the efficient operation of the area.
• Provides thought leadership (operational and tactical focus) for IT resources.
• Ensures continuous service and systems security.
• Responsible for aligning technology and technology support to business needs.
• Responsible for infrastructure management in area of responsibility.

Qualifications and Experience

• Relevant tertiary qualification/recognition of prior learning.
• 12 years of IS working experience.
• Working knowledge of Financial & Project management.

Skills

• Excellent Communication & Presentation skills

only qualified candidates will be contacted