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Sales Operations Specialist
Resideo · Charlotte, NC, United States
About The Role
ADI Global Distribution is seeking a motivated, analytical, and collaborative Sales Operations Analyst to support and optimize our sales strategy and execution. This role plays a critical part in enabling the sales organization through data-driven insights, process improvements, and technology enablement. As part of the Revenue Operations team, you will partner with cross-functional stakeholders to deliver scalable solutions that drive performance and business growth.
JOB DUTIES
- Perform routine data collection, validation, and entry activities to support sales reporting and analytics deliverables.
- Prepare recurring reports, basic summaries, and supporting documentation using established templates and instructions.
- Assist in updating dashboards, KPIs, and reporting tools to help ensure data accuracy and timely completion.
- Support forecasting, territory planning, account assignment, and target-setting activities by gathering and organizing required information.
- Review assigned data sets for basic errors, inconsistencies, or missing information and escalate issues as needed.
- Support senior analysts with analysis of sales performance, pipeline activity, customer trends, and product results.
- Help document processes, report requirements, and routine user questions related to sales tools and reporting.
- Participate in testing, training support, and other project tasks under guidance from more experienced team members.
YOU MUST HAVE
- 2+ years of experience in Sales Operations, Business Analysis, Revenue Operations, or a comparable analytical role.
- Strong analytical and problem-solving skills with the ability to interpret data and communicate findings effectively.
- Experience utilizing Microsoft Excel and business intelligence tools to analyze data and create reporting solutions.
- Strong attention to detail, organizational skills, and ability to manage multiple priorities.
- Effective communication and collaboration skills with the ability to work across functional teams.
WE VALUE
- Experience working with Salesforce or similar CRM platforms.
- Familiarity with Power BI, Tableau, SQL, Snowflake, or other reporting and analytics tools.
- Understanding of sales operations processes, reporting, forecasting, or territory management.
- Experience supporting commercial, distribution, technology, or B2B sales organizations.
- Experience working with geographically dispersed teams and stakeholders.
Tools & Tech Stack: We work with a modern stack including
- Salesforce for CRM
- Power BI and Tableau for analytics and reporting
- PowerBI, SQL and Snowflake for data analysis
- Additional tools: Excel, Smartsheet, Microsoft
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