Senior NetSuite Administrator

Essential Duties and Responsibilities

• Develop, test and deploy all customizations, suitelets, workflows and scripts, as directed by the Director of Internal Business Systems.
• Develop advanced saved searches, custom reports, KPI’s and dashboards.
• Create reports in Power BI using information from multiple data sources.
• Provide ongoing support to users, including troubleshooting issues and answering questions.
• Collaborate with Tusker executives and the VP of Internal Business Systems to customize NetSuite, ensuring alignment with standardization and optimization initiatives, and to develop customized reporting, visualizations, and other requests as needed.
• Work with the Manager of ConnectWise to create ConnectWise reports and dashboards as well as maintenance of setup tables.
• Working with Internal Business Systems team members, collaborate with individual departments and the Operations team to increase departmental efficiencies and optimize internal systems.
• Document processes as they relate Tusker’s internal systems.
• Support other software that integrates with NetSuite (i.e. ConnectWise Sell, ConnectWise PSA, Channel Online, etc.)

Competencies & Skills

• Self-starter
• Attention to detail and accuracy
• Strong analytical and problem-solving skills
• Excellent communication and customer service skills
• Strong technical skills and desire to learn and keep up with new technologies
• Strong organizational and follow-up skills
• Strong sense of teamwork

Knowledge, Education & Experience

Strongly Preferred

• 2-3 years ERP System Administration experience, NetSuite preferred
• Administrator level knowledge of roles, permissions, custom records, reports, saved searches, dashboards and forms
• Experience with SuiteScript and SuiteFlow
• HTML knowledge
• SQL knowledge

Preferred

• Familiarity with any of the following software packages:
• ConnectWise CPQ
• ConnectWise PSA
• BrightGauge
• Power BI
• Channel Online