← Back to job listings
FE
CSR AV2 16-OCT
Fa Ewjt Saasfaprod1 · Colombia
About The Role
- The user is responsible to process all back office transactions in US P&C client area namely-Mid term changes, endorsements, Coding, correspondence etc.
- Primarily responsible for processing transactions as per the SLAs outlined by the client
- Ensure that all the transactions are processed as per defined and documented desktop procedures
- Ensure that the assigned targets in accordance with SLA are met
- Ensure that the quality of the transactions is compliant with predefined parameters
- Expected to work within strict deadlines, meet and continuously strive to exceed expectations for all process metrics and customer satisfaction measures
- Data entry,
- Copying information from one screen/source to another
- Very low training ,ramp time(Between 0 to 5 days)
- Standard processing approach in almost all scenarios
- Very low AHT(Between 0 to 5 mins) for processing
- Higher Education Diploma with 0 - 2 years of relevant experience
Similar roles you might like
See all →MU
GBS Customer Service Tel Rep
M05 UPS GLOBAL BUSINESS SERVICES CO
Salary not disclosedPosted 1 day ago
TC
Customer Service Representative - English
TaskUs Colombia SAS
Salary not disclosedPosted 1 day ago
PI
Customer Service Representative, iRoofing
Porch.com, Inc.
COP 3,200,000 – 3,400,000/moPosted 2 days ago
T
Customer Success Executive, SMB
Triptease
Salary not disclosedPosted 3 days ago
E
Customer Retention Manager
ELVTR
Salary not disclosedPosted 4 days ago
FE
CSR AV 16-OCT
Fa Ewjt Saasfaprod1
Salary not disclosedPosted 4 days ago
AU
Principal - Account Management
Accelya US Inc
Salary not disclosedPosted 5 days ago
PI
Customer Service Representative, HOA
Porch.com, Inc.
COP 3,200,000 – 3,600,000/moPosted 5 days ago
This is an external listing. JobSpring does not represent or verify the employer. Report this listing