Switchboard Operator

Number of Hours per Rotation: 149.36 hours per 4 weeks; 11.78 hours shift

Relief: No

Float: No

• Hours of work: Extended shift hours 11.78
• Salary or Pay Band: Pay Band 9 $21.380 to $22.890 (3 step range)

Travel Required: No

Job Description: Operates switchboard, directs calls and provides information.

Human Resources Exemption: No

Experience

• One (1) year experience in a telecommunications environment

Education

• Grade 12

Competencies

• Basic - Keyboarding skills
• Intermediate - Computer skills
• Communication skills
• Problem solving skills
• Interpersonal skills

Knowledge and Abilities

• Ability to work independently
• Ability to multitask

Other Information

• Basic medical terminology, where required by the job
• Official Description at: //www.working-for-health.ca/supportjobevaluation