Pharmacy Director, Specialty Pharmacy and Ambulatory Care

About The Role

Cedars-Sinai Medical Center is renowned for its excellence, tied #1 in California and appearing on the "Best Hospitals" Honor Roll for eleven years. The institution prides itself on its comprehensive healthcare services, with the Department of Pharmacy playing a vital role. Our pharmacy department has over 500 staff members who are dedicated on providing both inpatient and outpatient pharmacy services, ensuring that patients receive high-quality care tailored to their needs.

The Pharmacy Director, Specialty Pharmacy and Ambulatory Care Pharmacy Services in Los Angeles, California is responsible for human resource management, financial controls, regulatory requirements, drug distribution, clinical services and performance improvement activities in their area(s) of responsibility. The Director is responsible for development, implementation, supervision, and evaluation of professional services. The Director collaborates with physicians, nursing, and ancillary department key stakeholders to ensure safe and effective pharmacy services.

What's this role all about?

Oversees all clinical, operational, regulatory, financial, quality, and human resources oversight for the Specialty Pharmacy and Ambulatory Care Pharmacy Services including specialty pharmacy accreditation, serving patients on complex therapies including but not limited to oncology, immunology, neurology, and infectious diseases. Responsible for specialty and ambulatory care pharmacies and programs to ensure safe, timely, and efficient services to patients including 24/7 access to pharmacists. Leads and mentors ambulatory care pharmacy staff to foster professionalism, teamwork and engagement. May perform the duties of a pharmacist to support patient care needs.
Responsible for ambulatory clinical pharmacy services across the system including clinical practice standards, outcomes measurement, development of pharmacist competencies, resource management, and patient experience to support disease management and specialty pharmacy services. Oversees Residency Program Coordinator for Ambulatory Care Residency Program.
Leads clinical-based pharmacists and the Pharmacotherapy Program to ensure patients and employees receive comprehensive medication management services.
Responsible for contract pharmacy management. Responsible for improving network access through collaboration with pharmaceutical industry and managed care contracting to increase the number of patients who can be served by the Specialty Pharmacy.
Leads interdepartmental and interdisciplinary initiatives to support Ambulatory Care Pharmacy Program as well as pharmacy and medical center initiatives. Collaborates with physicians, nursing and professional department leadership on process improvement opportunities and actively participates in medical center wide initiatives.
Responsible for Financial Management including operating and capital budgets and the Specialty and Ambulatory Care Pharmacy Profit/Loss statements. Monitors financial indicators to achieve budget targets including revenue and wage and non-wage expenditures. Monitors and evaluates financial performance, productivity reports and wage and non-wage operating expenses. Identifies opportunities for financial improvement and takes action to optimize financial performance.
Responsible for planning and execution of complex strategic initiatives with measurable contribution towards the achievement of results for the department or medical center. Develops and implements initiatives to optimize procedures, practices and efficiencies. Leads initiatives to enable business growth and expansion through strategic analysis of opportunities, operational optimization, pharmacist integration in clinics, and improved workflows.
Responsible for prior authorization and pharmacy medication patient assistance programs for ambulatory care pharmacy (free drug), enrollment coordination, and financial support (co-pay assistance).
Develops, implements, and evaluates pharmacy services to optimize patient care in collaboration with inpatient pharmacy leaders and staff. Develops services based on the specific needs of the patients served, such as age of patients, disease state, and specific therapeutic considerations.
Leads continuous quality improvement initiatives and projects to enhance patient safety, service quality, and operational efficiency. Leads departmental performance improvement activities and is responsible for operational and clinical effectiveness of pharmacy services as demonstrated by quality improvement indicators. Leads departmental meetings to communicate information and obtain input on new policies, practices and procedures. Follows up on staff questions and/or concerns. Engages external stakeholders when needed.
Manages the effective allocation of human resources within areas of responsibility which includes the control of appropriate staffing mix and levels, and management of productivity based on patient care needs. Collaborates with respective managers on hiring, training, competency assessment, corrective action, mentoring, effective supervision, coaching and performance appraisals for pharmacists, pharmacy technicians, residents, interns, and students.
Responsible for compliance with all federal, state, and municipal laws, regulations and ordinances pertaining to safety, accreditation, permitting, licensure, certification, and reimbursement. Ensures staff compliance with medical center policies, procedures and protocols and regulatory requirements. Serves as Pharmacist-in-Charge when needed.
Responsible for the Employee Specialty Prescription Program for Cedars-Sinai Medical Center, Huntington Health and Torrance Health. Leads the discussion with Human Resources and Gallegher on program initiation and ongoing management. Responsible for the financial management of the Employee Specialty Prescription Program, working closely with the PBMs administering the Employee Benefits, and provide summary of cost savings each quarter as well as other reports upon request.

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