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Office Manager, DC

nominal · Washington, USA

Imported listingfull-time5 days ago

About The Role

Nominal is building the connected test and operations platform powering the world’s most advanced hardware systems, from spacecraft and autonomous vehicles to next-generation defense programs. Our platform gives hardware engineering teams a single place to ingest data, analyze performance, automate test execution, and collaborate across every phase of development so they can move faster without sacrificing safety or precision. We are a fast-moving team that owns problems end to end, works across disciplines, and thrives at the intersection of hardware and software.We serve top-tier commercial and defense customers including autonomy leaders like Anduril and Shield AI, next-generation aerospace teams such as Hermeus and REGENT, and performance engineering teams like Pratt Miller Motorsports. We also partner with mission teams within the U.S. Navy and U.S. Air Force on programs where failure is not an option.Nominal is backed by Sequoia, General Catalyst, Founders Fund, Lux Capital, and Lightspeed. Our team includes people from SpaceX, Palantir, Anduril, Applied Intuition, and other leading companies, united by a common mission: giving hardware engineers the tools to build the future with speed, safety, and confidence.The Office Manager is the heart of our DC office. You’ll create an environment where Nomineers and guests feel welcomed, supported, and set up to do their best work—every day.This role blends hospitality, office operations, and people care. You’ll own the details that make the office run smoothly (space readiness, vendors, supplies, and front-of-house experience) and you’ll play a key role in making sure every person that walks into the office feels comfortable and welcome.What You’ll DoOffice & Workplace Operations (Day-to-Day)Own day-to-day operations for the DC office to ensure a safe, organized, and welcoming workplaceManage office supplies, snacks, and kitchen/refreshment standards; keep inventory organized and stockedCoordinate facilities needs and repairs; partner with building management and external vendors (cleaning, maintenance, security, etc.)Manage and support all A/V related needs: setting up conference rooms, troubleshooting video conferencing, keeping systems updated in partnership with ITOwn front-of-house experience: greet visitors, manage guest flow, coordinate badge/access needs, and ensure conference rooms are meeting-readyMaintain shared spaces (conference rooms, phone rooms, kitchens) to a consistently high standardSupport office moves, small buildouts, and improvements as needed (furniture, equipment, signage, space changes)Culture, Events & Employee ExperienceHelp plan and execute in-office moments that build connection (team gatherings, celebrations, and local events)Create an elevated everyday experience through small hospitality touches (readiness, cleanliness, comfort, and responsiveness)Act as the go-to resource for workplace-related questions and needs for DC-based employeesPrepare workspaces and day-one readiness (desk setup, access coordination, supplies, welcome materials)Coordinate on-the-ground logistics for onboarding days (room setup, catering/coffee, printing, signage, visitor access)Process & DocumentationOverall project management across all office based initiatives with independent problem solving and proactive follow-upMaintain clear documentation for DC office operations (SOPs, vendor contacts, office guides, checklists)Build lightweight systems that scale (request intake, recurring maintenance routines, inventory tracking)Track and communicate issues, timelines, and updates to stakeholders in a calm, reliable wayWhat We’re Looking For3+ years of experience in office management, workplace experience, hospitality, facilities coordination, or a related fieldHospitality-first mindset: you care deeply about how people feel in a space and take pride in serviceStrong organizational skills and attention to detail; you can juggle competing priorities without dropping the basicsClear, friendly communication—written and verbal—and comfort interacting with executives, employees, and external guestsPractical operations skills: vendor coordination, troubleshooting, and executing consistently high standardsProactive ownership: you anticipate needs, follow through, and make it easy for others to succeedComfort working in a fast-paced, evolving environmentNice to HaveExperience supporting onboarding programs or people operations workflowsEvent planning experience (catering, vendors, run-of-show, in-office programming)Familiarity with basic procurement, invoicing, or vendor contract coordinationExperience in a startup or high-growth environmentWhy You’ll Love This RoleYou’ll have a highly visible impact on how Nomineers experience the DC office every dayYou’ll be a key partner in creating a welcoming, high-touch onboarding experience for new hiresYou’ll collaborate closely with People Ops and the Workplace Experience Manager, with room to improve and evolve how we run the DC office as we grow

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