Drainage Engineer (Stoke)-1

BASELINE INFORMATION

JOB TITLE: Drainage Engineer

JOB TYPE: Permanent

LOCATION: Stoke

TYPE: Field-Based

Brand Info

Drain Doctor is a market-leading national provider of emergency and planned drainage and plumbing services through a franchised network of over 30 locations, and forms a key brand within Neighbourly, a values-guided world-leader of franchise brands focused on repairing, maintaining and enhancing customer’s homes and businesses.

PURPOSE OF THE ROLE

As a drainage engineer, you’ll be responsible for diagnosing and resolving drainage issues for residential and commercial clients. You’ll work with the latest equipment and technology to deliver high-quality service and ensure customer satisfaction.

KEY RESPONSIBILITIES

• Emergency call-outs and planned maintenance for drainage investigations and repairs
• Investigate, diagnose and resolve issues using CCTV surveys, high-pressure water jetting, rods etc.
• Carry out drain clearance, descaling, root cutting, patch lining and minor excavations
• Liaise directly with customers to explain issues and solutions

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE

• Previous drainage experience
• Full UK Driving Licence
• Customer-Facing Experience
• Drainage tanker experience (desirable)

SKILLS / KNOWLEDGE

• Excellent customer service and communication
• Comfortable using mobile apps and technology on-site
• Problem-solving attitude with attention to detail
• Plumbing knowledge (desirable)

WHAT WE OFFER

• Competitive OTE - overtime opportunities and performance bonuses
• Company Vehicle and Fuel Card
• Full Uniform and PPE provided incl tools and equipment
• Training and development opportunities

Job Types: Full-time, Permanent

Benefits

• Company car
• Company pension

Application question(s)

• Please provide your email address so that we can contact you regarding the next steps.

Experience

• Drainage: 1 year (preferred)

Licence/Certification

• Driving Licence (required)

Work Location: On the road

Brand

DMD UK Drain Doctor