Administration

About the role

As a Site Administrator, you will provide professional reception, guest services and administration support to the Village Manager and on-site leadership team. You will be responsible for front-of-house operations, accommodation administration, employee records, timesheet processing and general site administration, ensuring all tasks are completed safely, accurately and in line with company policies and procedures. This role is ideal for an organised and customer-focused administrator who enjoys working in a fast-paced FIFO environment.

Key Responsibilities

• Provide professional reception and front-of-house services
• Welcome residents, visitors and contractors to site
• Manage phone calls, enquiries and general correspondence
• Support accommodation check-ins and check-outs using reservation systems
• Maintain employee, accommodation and operational records
• Process timesheets, data entry and administrative documentation
• Assist with site onboarding, inductions and training coordination
• Support roster administration and workforce records management
• Collate invoices, purchase orders and supporting documentation
• Prepare reports and maintain accurate filing systems
• Provide administration support to site-based leadership and operational teams
• Promote a safe, professional and customer-focused workplace

About you

• Strong experience using site-based systems such as INX, SAMS, SAP, RMS or similar platforms
• Minimum 1-2 years' experience in a FIFO Site Administrator, Village Administrator or similar administration role
• Previous experience supporting rostering, timesheets and time & attendance processes
• Excellent customer service and communication skills, with the ability to confidently work front of house and engage with a wide range of stakeholders
• Intermediate to advanced Microsoft Office skills, particularly Outlook, Excel and Word
• Strong organisational skills, attention to detail and the ability to manage competing priorities in a fast-paced environment
• The ability to work independently while contributing positively to a broader site team
• Understanding of remote village operations and accommodation services, including housekeeping, catering and workforce accommodation environments.
• A hands-on approach and the ability to perform effectively under pressure
• Current Class C Manual Driver's Licence
• Full Australian working rights
• Ability to pass a pre-employment medical and drug & alcohol screening
• National Police Clearance, or willingness to obtain one

What we offer

• Competitive salary package + superannuation
• 14 days on, 7 days off FIFO roster from Perth
• A safety-first culture and supportive operational team
• Permanent, full-time employment
• Equalised fortnightly pay (no big/small pay cycles)
• On-site accommodation, meals, gym and recreation facilities
• Training, development and nationally recognised qualifications
• Retention bonuses and referral programs
• Wellbeing support including EAP and Health & Lifestyle Coordinators
• Employee discounts across hundreds of retailers including travel, lifestyle, groceries and more

Our Commitment to Diversity, Inclusion & Belonging

At Civeo, we believe that our strength comes from the diversity of our people. We’re committed to creating a safe, inclusive and welcoming workplace where everyone - regardless of culture, background, gender, identity, age, ability or lived experience - feels valued, respected and able to thrive.

We celebrate different perspectives and are dedicated to ensuring equal opportunity across all stages of employment. Like leading organisations in our industry, we recognise that inclusive teams are safer, more innovative and more effective, and we actively work to remove barriers, mitigate bias and support fair outcomes for all.

We are proud to work closely with Traditional Owners and strongly encourage Aboriginal and Torres Strait Islander applicants to apply.

About Us

Civeo Australia, a division of Civeo Corporation, provides workforce accommodation services globally. In Australia, Civeo has a national footprint of approximately 10,000 rooms across twelve villages in Queensland, New South Wales, and Western Australia. In addition, Civeo also operates approximately 16,500 rooms in client-owned properties in remote regions of Western Australia, South Australia and Queensland. With more than 40 years of experience, Civeo supports individuals who live and work away from home.

We're committed to fostering sustainable partnerships and inclusive opportunities in all the communities we operate in. By actively engaging with Traditional Owners and Aboriginal and Torres Strait Isander Peoples Businesses, we're not just operating accommodation villages, we're nurturing relationships that honour the rich cultural heritage of the land.

Stay Well. Work Well.