Technology Anlayst

Engineering Industries Excellence is looking for a Junior Developer – Application Support to join our technology team. The ideal candidate will have hands-on experience in C#, .NET, SQL, and JavaScript , along with exposure to application production support, troubleshooting, incident management, and bug fixing .

The candidate will be responsible for supporting business applications, investigating technical issues, resolving defects, and working with development and business teams to ensure application availability and smooth day-to-day operations.

Key Responsibilities

• Provide L1/L2 application support for .NET-based business applications.
• Monitor applications and respond to incidents, service requests, and production issues .
• Analyze application issues and perform root-cause analysis (RCA) .
• Troubleshoot and resolve issues related to C#, .NET, SQL, and JavaScript applications.
• Write and execute SQL queries for data validation, troubleshooting, and issue resolution.
• Investigate application errors, logs, database issues, and integration failures.
• Perform bug fixing, minor enhancements, and application maintenance .
• Work closely with development, QA, infrastructure, and business teams to resolve technical issues.
• Support application releases, deployments, and post-production validation.
• Participate in incident/problem management and ensure issues are resolved within agreed SLAs.
• Prepare and maintain technical documentation, troubleshooting guides, and knowledge articles.
• Identify recurring issues and recommend improvements to application stability and performance.
• Support testing activities including SIT/UAT and regression testing when required.

Required Skills

• Hands-on experience with C# and .NET/.NET Framework .
• Good understanding of SQL and relational databases .
• Working knowledge of JavaScript .
• Experience in application/production support .
• Ability to troubleshoot application and database-related issues.
• Understanding of SDLC and software/application maintenance processes .
• Knowledge of REST APIs/web services would be an advantage.
• Exposure to ticketing tools such as ServiceNow, Jira, or similar tools is preferred.
• Basic understanding of Git/source-control tools is desirable.

Candidate Profile

• 1–3 years of experience in .NET development/application support .
• Strong troubleshooting and analytical skills.
• Good communication and coordination skills.
• Ability to work with technical and non-technical stakeholders.
• Comfortable working in a production support environment .
• Willingness to learn new technologies and business applications.
• Ability to work independently as well as part of a team.

Preferred Profile

Candidates who have worked as

• Junior .NET Developer
• Application Support Engineer
• Production Support Engineer
• Software Support Engineer
• Application Support Analyst
• Junior Software Engineer

and have hands-on exposure to C#, .NET, SQL and JavaScript would be suitable.

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