Scheduler

Performs duties and tasks related to clinic scheduling. Operates communication systems, such as telephone and switchboard. Answers incoming calls, greets callers, provides information, transfers calls, and/or takes messages as necessary. Performs clerical duties as needed. Duties include answering telephones, scheduling appointments, verifying insurance, compiling medical charts, filing, and office machine operation. Communication with patients regarding dates of procedures, dates of appointments and instructions for scheduled procedures.

What you will do

• Answer telephones, direct calls, and take messages. Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information. Operate paging systems or other systems of bells or buzzers to notify recipients of incoming calls.
• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information.
• Compile, copy, sort, and file records of office activities, business transactions, and other activities. Process and prepare documents. Perform clerical duties such as typing, proofreading, and sorting mail.
• Compute, record, and proofread data and other information, such as records or reports. Perform clerical duties such as typing, proofreading, and sorting mail.
• Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. Deliver messages and run errands.
• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
• Schedule appointments internally and externally, Schedule procedures and appointments associated with those procedures. Work with insurance companies or other departments to obtain prior authorization. Provide instructions and education material regarding appointments and procedures.

Qualifications

• H.S. Diploma or General Education Degree (GED) Required
• Medical Terminology Preferred
• Experience working with computers Preferred
• Previous experience answering multiple line phone system Preferred
• Previous health care experience Preferred

Benefits

We are excited to offer an aggressive compensation and benefits package for qualifying positions, which includes

• Competitive base pay
• Matching retirement programs
• Health, Dental and Vision plans
• Health Savings and Flexible Spending Accounts
• Employee discounts including car rental, cell-phone plans
• Employer-paid, Long-Term Disability, Life, and AD&D
• Paid time off (PTO)
• Education Assistance Program
• Employee Assistance Program
• Employee Referral Bonus Program
• Discounted cafeteria meals
• Paid Parental Leave
• Employee Service Recognition program
• Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity

Great River Health and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.