Lead Associate - Accounts Receivable & RTR (Thane) US Shifts (WFO)

Position as a container-terminal finance operations role requiring expertise in customer billing, accounts receivable, collections, cash application, revenue capture, reconciliations, and month-end close activities. Candidates should understand how Navis N4 operational activity translates into customer invoices, receivables management, collections, cash application, and financial reporting within OASYS.

Key Responsibilities

Terminal Billing Governance

• Own billing governance for customer invoicing activities.
• Validate Navis N4 billing activity and ensure revenue capture accuracy and completeness.
• Own revenue capture validation and completeness controls.
• Manage billing disputes, billing adjustments, and customer escalations.
• Review and approve customer billing corrections, adjustments, and credit memos.
• Ensure billing accuracy and revenue integrity across assigned terminals.
• Partner with Customer Service, Operations, Planning, and Port Operations stakeholders to ensure complete and accurate customer billing.

Accounts Receivable  

• Manage AR aging and collections follow-up.
• Track customer payments and collections status.
• Perform cash application and PayCargo settlement matching.
• Resolve unapplied cash and settlement exceptions.
• Reconcile customer payments and open invoices.

General Ledger & Reconciliations  

• Prepare journal entries.
• Complete customer account reconciliations.
• Perform balance sheet and sub-ledger reconciliations.
• Support accruals, allocations and month-end close activities

Stakeholder Interaction

• Partner with Terminal Operations teams to validate operational activity impacting customer billing.
• Coordinate with Customer Service teams on billing disputes and collections issues.
• Collaborate with Planning teams regarding transaction volumes and billing requirements.
• Work with Port Operations stakeholders to ensure complete and accurate revenue capture.

Success Measures/ KPI’s

• Billing Accuracy
• Revenue Capture Completeness
• AR Aging Control
• Collection Effectiveness
• Billing Dispute Resolution
• Cash Application Accuracy
• Unapplied Cash Resolution
• Reconciliation Quality
• Month-End Close Adherence
• Documentation Readiness
• SLA & Quality Compliance

Required Qualifications  

• Bachelor’s degree in accounting, Finance, Commerce, or related discipline.
• 2-4 years of Accounts Receivable, Collections, Billing, or Finance Operations experience.
• Knowledge of:
• Customer Billing
• Accounts Receivable
• Collections Management
• AR Aging
• Cash Application
• Revenue Recognition
• Journal Entries
• Balance Sheet Reconciliations
• Sub-ledger Reconciliations
• Accruals & Allocations
• Month-End Close Activities
• Advanced Excel skills including:
• Pivot Tables
• VLOOKUP/XLOOKUP
• Large Data Analysis
• Experience with ERP/Accounting systems and the ability to work with OASYS and Navis N4 or comparable platforms.
• Strong analytical, communication, customer service, and problem-solving skills.
• Understanding of information security, internal controls, and documentation requirements.

Preferred Qualifications  

• Container terminal billing experience including lift, restow, flip, stevedoring, and M&R charges. 
• Knowledge of Navis N4 or other terminal operating systems. 
• Experience in maritime, ports, freight, or logistics finance. 
• Exposure to PayCargo and legacy accounting systems.

Systems & Tools  

• OASYS or comparable ERP/accounting systems 
• Navis N4 operational data validation 
• PayCargo or similar payment platforms 
• Excel, MS Office, and structured documentation tools

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