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Remote Survey Agent

bpo2b · Colombia

Operations ManagementExternal listingfull-timeabout 1 hour ago

About The Role

  • Barranquilla, Popayan and Santa Marta.
  • Late schedules.

Responsibilities

  • Identify and verify that contacted individuals meet the required criteria to be included in the survey sample.
  • Request information from respondents in a respectful, professional, and courteous manner.
  • Conduct surveys accurately and complete the questionnaire in its entirety.
  • Record and complete all required information accurately.
  • Be available to conduct surveys during the assigned working hours and according to the required schedule.
  • Follow all instructions, procedures, and guidelines provided for the proper administration of surveys.
  • Keep a professional and positive attitude when interacting with respondents.

Candidate Requirements

  • C1 level of English proficiency, both written and spoken.
  • Previous experience in customer service, call centers, surveys or similar environments.
  • Good knowledge of and ability to use computer tools and online platforms.
  • Strong verbal and written communication skills.
  • Strong sense of responsibility and commitment.
  • Dynamic, proactive, and customer-oriented attitude.
  • Ability to work independently and follow instructions accurately.

Additional Requirements

  • Reliable and stable internet connection.
  • Availability and willingness to work late schedules, up to 12:00 AM (midnight).
  • Comfortable working with online survey platforms and communication tools.

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