About The Role

Dental Medical Receptionist – Dental Practice proficiency required

Employment Type

Independent Contractor | Full-Time & Part-Time

Work Arrangement

Fully Remote | Specific working hours will depend on the client's requirements.

Hours

15–40 hours per week

Time Zones

U.S. Eastern, Central, or Pacific Time

Job Overview

We are looking for a reliable and patient-focused

Medical Receptionist with dental practice experience

to join a remote healthcare team. The ideal candidate will have hands-on experience supporting the front desk operations of a dental practice, managing patient communication, scheduling appointments, verifying insurance, and assisting with administrative tasks.

Key Responsibilities

Manage incoming calls, emails, and patient inquiries.
Schedule, reschedule, and confirm dental appointments.
Handle patient check-in and check-out.
Verify patient information and dental insurance eligibility.
Assist with insurance benefits, copays, deductibles, and patient balances.
Process payments and follow up on outstanding balances.
Coordinate appointment reminders and patient follow-ups.
Maintain accurate patient records and documentation.
Communicate with patients, dentists, hygienists, and other dental staff.
Maintain patient confidentiality and comply with HIPAA requirements.
Support general administrative and front-desk operations.

Qualifications & Requirements

3+ years of experience as a receptionist, front desk coordinator, or administrative professional in US dental practice.
Strong knowledge of dental office workflows, scheduling, and terminology.
Experience with dental insurance verification.
Excellent communication and customer service skills.
Strong organizational and multitasking abilities.
Proficiency with computers and dental practice management systems.
Ability to work independently in a fully remote environment.
HIPAA knowledge or certification is a plus.