About The Role

Hilton is looking for a motivated, organized and dynamic team member to support delivery of administrative workload to our pro-active Sales Team.

The Sales Support role will sit within the centralized Sales Support team, based out of our Watford head office, and will provide a variety of administrative tasks in support of approx. 150 Hilton Worldwide Sales Account Managers and Directors across Europe, Middle East & Africa, as well as Hilton Direct EMEA teams.

The Sales Support role is administrative support function predominantly supporting HWS Account Managers and Directors across Europe, Middle East & Africa, however, may also include other members of the HWS EMEA team.

The role will be responsible in providing administrative tasks including but not limited to data/ reporting, creation of customer & internal presentations, communication collateral, segment newsletter, travel and expenses, out of office coverage, opportunity loading, ad hoc event support and any other reasonable admin support requests; as well as liaising with clients both internal and external (if required).

There will be an element of system inputting (Salesforce) support in the management of group tour opportunities from the managed portfolio of accounts as well as proposal chasing.

We’re looking for someone who brings a positive, proactive approach and has the knowledge, skills and confidence to perform the key responsibilities of the role, with or without reasonable accommodation.

Strong communication skills, with the ability to share ideas clearly through presentations, writing and conversation.
A collaborative style, with the confidence to bring teams and external partners together effectively.
A high level of integrity and discretion when handling sensitive information.
A proactive mindset, with the ability to identify priorities and take the right steps to support team and business goals.
Excellent organisational skills, with the ability to manage multiple projects and stay effective under time and resource pressures.
Confidence in reading, analysing and interpreting data to support decision-making.
An open-minded, flexible and creative approach, using initiative to solve problems and improve ways of working.
Motivation, commitment and enthusiasm, with a willingness to learn new skills and build knowledge.
A professional and welcoming approach when working with customers and internal stakeholders, whether face to face, over the phone or through other channels.

What we’re looking for

A university degree, diploma or equivalent experience.
Relevant experience in administrative roles where strong organisation and attention to detail are important.
Advanced knowledge of Microsoft Office, including Excel, Word and PowerPoint.
Intermediate knowledge of Salesforce.
Basic knowledge of MicroStrategy or similar reporting and data tools.
Experience working in multicultural or international environments.
Fluency in English.

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