Facilities Manager

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL is looking for a Facilities Manager to take ownership of service delivery across a portfolio of client sites, acting as the trusted day-to-day partner for both the client and the wider FM team. You'll balance operational leadership, budget accountability, and stakeholder relationships, ensuring every KPI and SLA is not just met but exceeded. This is a role for someone who enjoys being the go-to person on site — solving problems, coordinating vendors, and representing JLL's reputation in the local market. If you want real ownership of outcomes and the chance to shape how facilities services are delivered, this role offers exactly that.

What You'll Do

• Own service delivery across your assigned portfolio of client sites, ensuring performance against agreed KPIs and SLAs
• Act as the primary point of contact for the client, contractors, and vendors, building strong day-to-day working relationships
• Develop and implement Best Practice/Building Operation Plans tailored to each site's needs
• Manage budgets in partnership with Finance, tracking spend, forecasts, and variance reporting to ensure full compliance
• Coordinate procurement and contract processes with the Procurement team, from competitive bidding through to execution
• Lead and coordinate the FM team — including service providers, contractors, and site staff — to deliver agreed programs and initiatives
• Conduct regular site inspections and audits, driving continuous improvement and recommending value-adding projects
• Ensure full compliance with Health & Safety, environmental, and statutory requirements across all sites
• Represent JLL within the local business and real estate community, promoting the firm's reputation and capabilities
• Support business continuity planning and emergency response, remaining available to resolve urgent issues outside standard hours

What We're Looking For

• Strong organisational skills with the ability to manage multiple sites, priorities, and stakeholders simultaneously
• A proactive, solutions-oriented mindset with genuine enthusiasm for continuous improvement and new technologies
• Confident interpersonal and communication skills, comfortable engaging clients, contractors, and multifunctional teams
• Experience supervising or guiding teams, with the ability to bring people together around shared goals
• Solid financial acumen, comfortable working with budgets, forecasts, and performance reporting
• Practical facilities and building operations knowledge, with an eye for identifying and resolving issues quickly
• Confident proficiency with Microsoft Word and Excel for reporting and documentation
• Fluency in English is essential; knowledge of the local language for the assigned location is a plus
• A calm, adaptable approach to managing emergencies and unplanned situations professionally

What You Can Expect From Us

• Competitive Rewards & Benefits Permanent contract after probationary period , private healthcare, cafeteria system, life insurance, and employee assistance program
• Flexible Work Environment Hybrid model in premium Warsaw Spire workspace with state-of-the-art facilities and metro access.
• Career Development & Growth Robust development opportunities with 80% employee participation in structured programs, AI upskilling, and professional training.
• Stability & Recognition 78% employee recommendation rate, recognized for 18 consecutive years as one of the World's Most Ethical Companies.
• Inclusive & Supportive Culture Strong commitment to Diversity, Equity & Inclusion across multiple employee resource groups and initiatives.
• Global Perspective 60 nationalities and 40 languages represented, offering rich cultural exchange and collaboration opportunities.

Location

On-site –Warsaw, POL

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.