Sales Coordinator

At Crowne Plaza Kathmandu Pulchowk, we believe in the beauty of balance, where contemporary elegance, purposeful service, and meaningful connections come together. Nestled in the vibrant heart of city, our new upcoming hotel offers 175 thoughtfully designed rooms, exceptional dining destinations, rejuvenating wellness spaces, and versatile venues for inspired meetings and events.

We create truly memorable experiences through exceptional service, seamless event execution, and meaningful guest connections. But could you be the one keeping every opportunity, enquiry, and client interaction moving seamlessly behind the scenes? We’re searching for a Sales Coordinator to support our Sales & Marketing team with effective coordination, timely communication, accurate administration, and seamless execution of sales activities at Crowne Plaza Kathmandu Pulchowk.

A little taste of your day-to-day

Every day is different, but you’ll mostly be

● Providing day-to-day administrative and coordination support to the Sales & Marketing team to ensure smooth and efficient operations

● Handling sales enquiries, responding to client requests, preparing proposals, quotations, presentations, and other sales-related documents in a timely manner

● Maintaining accurate and up-to-date records of clients, accounts, leads, opportunities, and sales activities in relevant hotel systems

● Coordinating appointments, client meetings, sales calls, site inspections, and hotel visits for prospective and existing clients

● Following up on sales enquiries and leads and ensuring timely communication with clients and business partners

● Coordinating closely with Sales, Revenue Management, Reservations, Front Office, Food & Beverage, Events, and other departments to ensure client requirements are communicated and followed through

● Assisting with the preparation and distribution of sales reports, account updates, forecasts, presentations, and other commercial information

● Supporting the organization of sales activities, client events, trade shows, exhibitions, promotions, and other business development initiatives

● Assisting Sales Managers with account management, client correspondence, sales documentation, and follow-up activities

● Coordinating internal communication and documentation related to group bookings, meetings, events, and other business generated through the Sales team

● Monitoring pending enquiries, proposals, contracts, and confirmations to ensure opportunities are followed up and converted in a timely manner

● Maintaining an organized filing system for sales records, contracts, correspondence, and other relevant documents

● Handling client and internal queries professionally and ensuring appropriate follow-up with the relevant team members

● Supporting the Sales & Marketing team with other administrative and operational requirements as needed

What We need from you

• ● Diploma or higher education qualification in Hotel Management, Hospitality, Business Management, Marketing, or related field preferred
• ● Minimum 1–3 years of experience in Sales, Sales Coordination, Front Office, Reservations, or a similar hotel or hospitality role preferred
• ● Good understanding of hotel sales operations, customer service, and commercial processes
• ● Excellent communication, interpersonal, organizational, and administrative skills
• ● Strong attention to detail with the ability to maintain accurate records and manage multiple tasks simultaneously
• ● Proficient in Microsoft Office applications, particularly Word, Excel, and PowerPoint
• ● Familiarity with hotel systems, CRM tools, sales reporting, and administrative processes preferred
• ● Ability to communicate professionally with clients, business partners, and internal stakeholders
• ● Positive, proactive, and well-organized with a strong willingness to learn and support the Sales & Marketing team
• ● Ability to work effectively in a fast-paced hospitality environment and manage changing priorities

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.