Receiving Clerk

At Crowne Plaza Kathmandu Pulchowk, we believe in the beauty of balance, where contemporary elegance, purposeful service, and meaningful connections come together. Nestled in the vibrant heart of city, our new upcoming hotel offers 175 thoughtfully designed rooms, exceptional dining destinations, rejuvenating wellness spaces, and versatile venues for inspired meetings and events.

We create truly memorable experiences through exceptional service, seamless event execution, and meaningful guest connections. But could you be the one ensuring every delivery is received accurately, every item meets our standards, and our hotel operations have what they need when they need it? We’re searching for a Receiving Clerk to support the efficient and accurate receiving of goods and supplies, ensuring all deliveries meet the hotel’s quality, quantity, and documentation requirements at Crowne Plaza Kathmandu Pulchowk.

A little taste of your day-to-day

Every day is different, but you’ll mostly be

• ● Receiving all incoming goods and supplies delivered to the hotel and ensuring they are handled in accordance with established procedures
• ● Checking deliveries against purchase orders, delivery notes, invoices, and other relevant documentation to verify quantity, quality, and specifications
• ● Inspecting food, beverages, operating supplies, equipment, and other goods for quality, freshness, condition, quantity, and expiry dates where applicable
• ● Identifying damaged, incorrect, short, or excess deliveries and promptly reporting discrepancies to the relevant departments and suppliers
• ● Ensuring all received goods are accurately recorded in the hotel’s receiving and inventory systems
• ● Preparing and maintaining receiving records, goods receiving notes, delivery documentation, and other required reports
• ● Coordinating closely with Purchasing, Cost Control, Finance, Stores, Culinary, Food & Beverage, Housekeeping, and other departments to ensure timely and accurate receipt of goods
• ● Ensuring perishable items are handled promptly and stored under appropriate temperature and hygiene conditions
• ● Checking temperatures and other quality requirements for food and beverage deliveries in accordance with hotel standards
• ● Ensuring received items are transferred to the appropriate storage areas or departments in a timely and organized manner
• ● Maintaining cleanliness, organization, and safety of the receiving area, loading area, and related storage spaces
• ● Monitoring and maintaining proper documentation for returned goods, rejected deliveries, and supplier discrepancies
• ● Assisting with stock counts and inventory checks to support accurate inventory records and control
• ● Ensuring proper handling and security of goods from the time of receipt until they are transferred to the relevant storage or operational area
• ● Following hotel purchasing, receiving, food safety, hygiene, health and safety, and internal control procedures at all times
• ● Supporting the Finance and Cost Control teams with documentation and information required for daily and periodic reporting

What We need from you

• ● Diploma or higher education qualification in Hotel Management, Hospitality, Accounting, Finance, Supply Chain, or related field preferred
• ● Minimum 1–3 years of experience in receiving, stores, inventory, purchasing, or a similar role, preferably within a hotel environment
• ● Basic understanding of hotel receiving, purchasing, inventory, and stores procedures
• ● Good numerical and organizational skills with strong attention to detail and accuracy
• ● Ability to check quantities, specifications, prices, expiry dates, and quality of goods against supporting documentation
• ● Good communication and interpersonal skills with the ability to coordinate effectively with suppliers and internal departments
• ● Basic knowledge of Microsoft Office applications, particularly Excel, and familiarity with hotel inventory or purchasing systems preferred
• ● Ability to identify discrepancies and follow up promptly to ensure accurate receiving records
• ● Good understanding of food safety, hygiene, storage, and handling requirements preferred
• ● Strong integrity and commitment to accurate documentation and internal control procedures
• ● Ability to work effectively in a fast-paced hotel environment and manage multiple deliveries and priorities

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.