About The Role

About Wynn Al Marjan Island

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About the Position

Wynn Al Marjan Island is currently seeking a Representative to join the Wynn Rewards team.

The primary duties and responsibilities of this role are

Greet and assist guests at the Wynn Rewards desk with professionalism and courtesy
Enroll new members into the Wynn Rewards program and clearly explain benefits
Process member transactions, redemptions, and account updates accurately
Promote current offers, events, and exclusive member experiences
Resolve guest inquiries and escalate issues to the Manager when necessary
Maintain up-to-date knowledge of program policies, promotions, and resort services
Collaborate with other departments to enhance member satisfaction and engagement
Uphold Wynn brand standards in all guest interactions

About You

The ideal candidate for this position will have the following experience and qualifications

High school diploma or equivalent; diploma or degree in Hospitality or Marketing preferred
Minimum 1-2 years of guest service experience, ideally in luxury hospitality or retail
Excellent communication and interpersonal skills
Comfortable using CRM systems and basic data entry tools
Fluency in English required, Arabic or other languages a plus
Passion for luxury service and creating memorable guest experiences

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as incentive programs, and other employee benefits . The result is a package that makes this role highly attractive to outstanding applicant s seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.