About The Role

ABOUT THE ROLE

This is the customer- and stakeholder-facing half of a Forward Deployed Engineering function at a fast-growing fintech company building global identity and business verification infrastructure. As a Deployment Strategist, you'll own the end-to-end enterprise implementation experience — bridging customers with product and engineering teams to ensure clients get maximum value from day one, while feeding real-world insights back into how the product evolves.

WHAT YOU'LL DO

Partner with enterprise customers to design and execute implementations tailored to their specific needs.
Manage stakeholder relationships across complex, multi-priority enterprise environments from kickoff through go-live.
Lead detailed project planning and keep cross-functional teams aligned and on track throughout deployments.
Analyze customer requirements early, break them into actionable priorities, and communicate trade-offs clearly to both technical and non-technical audiences.
Collaborate with product, engineering, and growth teams to identify friction points and improve implementation processes.
Build documentation, playbooks, and tooling that make future deployments smoother and more scalable.

WHAT WE'RE LOOKING FOR

4–5+ years of experience, including 3+ years in customer-facing deployment, implementation, or solutions engineering delivering enterprise software.
Domain expertise in compliance (KYB/KYC/AML) or regulated onboarding is the strongest signal for this role — former Product Owners or Managers from fintech who ran onboarding or KYC workflows are a particularly strong fit.
Fintech, banking, or startup operating experience; pure management-consulting backgrounds without hands-on operating roles have not converted well historically.
Proficiency with project management methodologies (Agile, Waterfall, Scrum) and tools such as Jira, Asana, or Monday.com.
Demonstrated ability to translate between technical and non-technical stakeholders without losing nuance.
Experience managing cross-functional collaboration across product, engineering, and customer-facing teams to resolve blockers.
Familiarity with SaaS or fintech products, identity platforms, or payment/financial infrastructure is a plus.
Exposure to API integrations, data migration, or technical onboarding processes is advantageous.
Comfort operating in early-stage or high-growth environments with evolving processes and roadmaps.
Calm, structured, systems-thinking approach — you see how customer decisions ripple through product and operations.

COMPENSATION & BENEFITS

This company uses a transparent leveling system with no individual salary negotiations — everyone at the same level is paid the same. The base salary range for this role is €93,000–€146,000 annually, with meaningful step-ups between levels. Visa sponsorship is not available.