Cloud Application Support - BLR

• The Skills that are Key to this role -
• Sr.

Primary Skills

Expectation

1

Strong application support experience.

Must Have

2

Willingness to work in rotating shifts (16x7 coverage).

Must Have

3

Proficient in writing SQL and PLSQL queries for data access and debugging.

Must Have

4

Expertise in log checking, file navigation, and SFTP.

Must Have

5

Experience with observability tools like DataDog.

Must Have

6

Cloud technologies exposure, particularly AWS, S3, and Kubernetes.

Must Have

7

Comprehensive understanding of SLAs and ITSM processes.

Good to Have

8

Familiarity with batch job scheduling tools such as Control-M and Autosys.

Good to Have

• Job Description –
• The Skills that are Key to this role

Technical

• Hands on experience in Unix/Linux – Expertise in log checking, File navigation, SFTP, and other commands.
• Hands on experience in Cloud technologies - AWS, Kubernetes, Datadog, etc.
• Proficiency in CI/CD pipeline process automation (Jenkins, uDeploy, Ansible, etc.)
• Good experience in writing SQL queries for data access.
• Good knowledge on Shell / Perl scripting or Python.
• Working experience in tools like Service Now, Datadog,, control-M/Autosys, etc.
• Working knowledge to support application in Cloud platform.

Behavioral

• Ability to perform in a fast-paced and time bound delivery-oriented work environment effectively.
• Ability to analyze data and derive meaningful insight.
• Team player with excellent interpersonal skills and flexible to adjust towards changes in operating environment.