About The Role

The Process & Tools Lead ensures the monitoring and evolution of the various Procurement tools covering the whole Procurement value chain of the SCOR group, in more than 13 countries, implemented through a centralized approach.

They will contribute to the transformation and simplification of the procurement processes and tools landscape to enforce efficient and compliant procurement process.

They are in particular responsible for the functional monitoring, support, and continuous improvement of the Ariba solution and other Procurement tools across the organization. Acting as a key interface between Procurement, Finance, Business users, and IT, the role ensures that the Ariba platform effectively supports Procure-to-Pay (P2P) and supplier management processes, while remaining aligned with business needs, compliance requirements, and system best practices.

In parallel, they ensure the streamlining of end-to-end procurement processes.

Business & Functional Expertise

Ensure a smooth, efficient and compliant end-to end Procurement process
Act as a subject matter expert on SAP Ariba modules (e.g. Procurement, P2P, Supplier Management, Invoicing)
Translate business requirements into functional specifications and ensure proper configuration of the solution
Support change requests, enhancements, and functional evolutions in line with procurement strategy and business priorities

Ariba Solution Monitoring & Functional Support

Monitor the day-to-day performance, availability, and functional integrity of the SAP Ariba platform
Provide functional support to business users, troubleshoot issues, and coordinate resolution with IT and external partners when required
Analyze incidents and recurring issues, identify root causes, and propose sustainable corrective actions

Coordination & Stakeholder Management

Coordinate Ariba evolutions with other Procurement tools evolutions (monitored by other colleagues in Procurement Operations) to ensure a consistent Source to Pay compliant value chain
Serve as a key liaison between Procurement, Finance, IT, and other stakeholders
Contribute to governance forums, release management, and testing activities (UAT)
Support communication, training materials, and user adoption initiatives.

Data Quality, Compliance & Reporting

Monitor data quality and process compliance within Ariba and other Procurement tools
Support reporting, dashboards, and KPI follow-up related to procurement activity and system usage
Ensure alignment with internal policies, controls, and regulatory requirements
Ensure controls are implemented

Technical & Functional Skills

Strong functional knowledge of SAP Ariba, particularly Procure-to-Pay processes
Good understanding of Procurement processes and workflow
Experience in process automation and high interest in AI
Ability to work with IT teams on integrations, interfaces, and system dependencies
Experience in functional testing, issue analysis, and release management

Professional & Soft Skills

Strong analytical and problem-solving skills
Excellent communication skills, with the ability to interact with both technical and non-technical stakeholders
Structured, rigorous, and service-oriented mindset
Ability to work in a complex, international, and multi-stakeholder environment
Degree in Information Systems, Business, Procurement, or a related field
Experienced in Procurement Operations/Systems > 10 years
Fluent English mandatory