About The Role

Job Summary

KDCI Outsourcing is looking for an AI Learning & Development Specialist to design and deliver training programs that enable new hires and existing employees to effectively use AI tools. This role combines hands-on AI proficiency with strong training and facilitation skills to develop onboarding programs, conduct workshops, assess learner readiness, and continuously improve training curricula based on operational needs and learning outcomes.

Key Responsibilities

Curriculum Design & Development

Design structured onboarding and upskilling curricula covering AI tool usage, prompt techniques, and AI-assisted workflows relevant to KDCI's service lines.
Translate evolving AI capabilities into clear, role-specific training modules.
Develop assessments, exercises, and certification checkpoints to measure trainee readiness.

Training Delivery

Facilitate live and self-paced training sessions for new hires and existing employees.
Conduct hands-on workshops covering AI tools relevant to recruitment, client delivery, and internal operations.
Coach individuals and small groups to address skill gaps identified during training or performance reviews.

External Partner Collaboration

Collaborate with third-party AI tool vendors, platform providers, and training partners to enhance KDCI's internal AI curriculum.
Evaluate external courses, certifications, and training resources, and incorporate relevant content into KDCI's learning programs.
Coordinate vendor-led training sessions and workshops when specialized expertise is required beyond internal capabilities.

Curriculum Iteration & Quality

Collect and analyze training outcomes, including assessment scores, on-the-job performance, and participant feedback, to continuously improve the curriculum.
Stay current with AI tool updates and revise training content as needed.
Partner with team leads to identify emerging skill gaps and develop targeted learning interventions.

Documentation & Enablement

Maintain a training knowledge base, including user guides, quick-reference materials, and recorded training sessions.
Document standard operating procedures for AI tool usage across teams.
Support onboarding logistics and training calendar planning.