About The Role

Overview of the role

A Learning & Development Intern supports the L&D team by gaining hands-on exposure to onboarding, training delivery, and learning systems while assisting with administrative, reporting, and coordination tasks. This role is designed to build practical L&D capability in students through real office work and structured on-the-job training, while providing light-touch support that helps the team keep pace with onboarding, reporting, and engagement deliverables.

Main duties include

L&D Administrative Support: Support onboarding for new team members, including pre- and post-training deliverables, office tours, and account activation processes.
Learning & Systems Support: Assist in generating reports using Excel and support the design and preparation of PowerPoint slides, including for the Quarterly Governance Report.
Data Collection & Analysis: Help collect, clean, and analyse training data in coordination with the team lead.
Learning & Culture: Assist with employee engagement initiatives (social media and internal MS Teams announcements) and support the planning and coordination of engagement events.
Training Delivery Exposure: Observe live training sessions across FPA, PP, AcA, BKA, and MBA streams, assist with administrative tasks such as recording scores and supporting exam proctoring, and shadow the trainee assessment process.
Documentation & Tracking: Help prepare training materials, attendance trackers, and session documentation, and assist in monitoring trainee progress and completion records.
Third-Party & Human Skills Training Exposure: Shadow projects involving third-party training providers and observe Human Skills (soft skills) training sessions.
Reporting & Feedback Support: Assist in tracking attendance, collecting post-training feedback, and helping compile training evaluation reports and insights for the L&D team.
Ad hoc support: Undertake additional tasks as required to support evolving team priorities and business needs.
Currently enrolled in a bachelor's degree program requiring OJT/practicum hours — e.g. Psychology, Human Resource Development Management, Business Administration, Office Administration, Education, or a related field
Working knowledge of MS Office, particularly Excel and PowerPoint
Strong written and verbal communication skills
Organised, detail-oriented, and comfortable managing several small tasks at once
Curious and comfortable working with data, even without prior reporting experience
Ability to coordinate with trainers, team leads, and internal stakeholders
High level of professionalism and confidentiality when handling trainee and business data
Reliable and punctual, able to commit to the agreed schedule for the full duration of the placement
Ability to adapt to evolving priorities and take on ad hoc tasks as required