About The Role

IT Field Technician

Why Digacore?

We’re a fast-paced, people-first MSP with

Real career growth
Autonomy to own projects and make decisions
A collaborative culture (we back each other up, no egos)
Paid certifications, ongoing training, and leadership that invests in your success
Recognized as one of New Jersey’s Top Workplaces for 2026

About the Role

The IT Field Technician serves as Digacore’s on-site technical presence, supporting client projects, hardware deployments, site surveys, and infrastructure installations. This role is ideal for someone who enjoys hands-on technology work, solving problems in the field, and helping ensure projects are completed accurately and professionally.

You’ll work closely with Project Managers, engineers, and clients to install, document, and support technology environments while delivering a positive client experience throughout every engagement.

What You’ll Do

Perform on-site technology assessments and network surveys for client environments
Install, configure, and test hardware including workstations, switches, firewalls, access points, and other IT equipment
Support project deployments, upgrades, migrations, and infrastructure rollouts
Troubleshoot hardware, connectivity, and network issues encountered during project work
Document client environments, installations, and project changes through detailed notes and photos
Coordinate with Project Managers, engineers, and clients to ensure projects stay on track
Maintain accurate inventory and equipment tracking during deployments
Ensure client sites are left organized, professional, and fully operational upon project completion
Travel to client locations as needed, including occasional overnight travel

What You Bring

1+ years of IT experience, field services, project work, or technical support
Understanding of networking fundamentals including switches, routers, wireless networks, and cabling
Experience working with Microsoft 365 and common business technology platforms
Familiarity with networking solutions such as UniFi, Meraki, or SonicWall
Strong troubleshooting and problem-solving skills
Excellent communication and customer service abilities
Strong organizational skills and attention to detail
Ability to work independently while collaborating effectively with technical teams
Ability to lift and transport equipment up to 50 lbs
Valid driver’s license and reliable transportation