About The Role

Supervise and mentor team, fostering a collaborative and high-performance work environment.
Oversee the provisioning, modification, and deactivation of user accounts and access permissions, ensuring adherence to the principle of least privilege.?
Incident Management: Manage and resolve incidents promptly, in alignment with ITIL best practices.?
Maintain compliance with organizational standards and regulatory requirements.?
Audit and Compliance: Conduct regular access reviews and quality audits to ensure compliance with internal policies?
Stakeholder Communication: Act as a liaison between the team and other departments, ensuring clear and effective communication regarding access management.

Bachelor’s degree in Computer Science, Information Technology, or a related field.?

ITIL Framework:  In-depth understanding and application of ITIL principles and practices.?
Incident Management:  Proven experience in managing and resolving incidents promptly.?
Active Directory:  Proficiency in administering Active Directory, including user management and group policy configuration.?
Network Administration:  Basic knowledge of network protocols, configurations, and troubleshooting techniques.?
Tools:  Experience with IAM technologies and tools for identity provisioning, role management, and access governance.?

Leadership:  Ability to lead, motivate, and develop a team effectively.?
Communication:  Strong verbal and written communication skills, capable of conveying technical information to non-technical stakeholders.?
Problem-Solving:  Excellent analytical skills to identify issues and implement effective solutions.?
Time Management:  Proven ability to manage multiple tasks and priorities in a fast-paced environment.?
Customer Service:  Commitment to delivering exceptional support and maintaining positive user relationships.