About The Role

Compliance Program Manager

Behavior Frontiers, LLC is a leading agency providing applied behavior analysis (ABA) treatment to help children with autism and other special needs to reach their full potential. Our expert team of Board-Certified Behavior Analysts (BCBAs) and highly trained behavior instructors use state-of-the-art ABA methods to teach children social, communication, play, cognitive, and self-care skills, while reducing problem behaviors. We are seeking energetic and career-minded individuals to join our team.

Availability: Monday – Friday 4 days in office, 1 day working from home, travel as needed

Locations: El Segundo/BFHQ

Job Requirements

Position Summary

The Compliance Program Manager – Center Development, Implementation & Training Oversight manages the Compliance Department’s program implementation function, including new center compliance readiness, compliance initiative rollout, compliance training coordination, cross-functional follow-up, evidence tracking, readiness standards, and operational execution for major compliance workstreams.
This role converts compliance requirements, payer expectations, regulatory readiness items, leadership decisions, corrective actions, and approved policy/procedure changes into clear implementation plans with owners, timelines, evidence expectations, training steps, communication plans, escalation pathways, and closure documentation.
The Compliance Program Manager partners with Compliance leadership and cross-functional departments to support consistent implementation across centers, states, and departments. Compliance auditing staff remain within the Auditing & Monitoring reporting line when the Audit Manager structure is implemented.

Essential Duties and Responsibilities

Manage Compliance Program Implementation Workstreams

Manage assigned compliance implementation workstreams from planning through closure, including owners, timelines, dependencies, evidence expectations, communications, training requirements, and escalation points.
Translate approved compliance initiatives, audit findings, corrective action requirements, payer expectations, regulatory readiness items, and leadership decisions into structured implementation plans.
Maintain implementation trackers, action logs, owner matrices, evidence logs, readiness boards, communication logs, and status summaries.
Facilitate implementation meetings and follow-up reviews with department owners.
Escalate unresolved barriers, overdue items, unclear ownership, missing evidence, or implementation risks to Compliance leadership.

Manage New Center Development and Compliance Readiness

Manage compliance readiness for new center openings, relocations, expansions, buildouts, state expansion activities, and significant operational changes.
Maintain readiness checklists covering postings, notices, policy access, binders, privacy readiness, audit evidence, payer readiness, licensing or registration, and compliance training.
Track readiness gaps, risks, owners, due dates, evidence locations, and escalation needs before go-live.
Coordinate with Operations, Facilities, Credentialing, HR/Training, Clinical Operations, Billing and Authorizations, IT/Security, Payor Relations, and Compliance.
Support pre-opening and 30/60/90-day post-opening follow-up reviews where assigned.

Manage Compliance Training Rollout and Adoption Support

Manage compliance training rollout plans for compliance initiatives, policy/procedure implementations, payer updates, corrective actions, center readiness, and department-specific requirements.
Partner with HR/Training and department leaders on assignments, timelines, communications, completion tracking, attestations, and follow-up reminders.
Maintain training plans, communication logs, audience lists, completion reports, attestation tracking, and follow-up documentation.
Support practical materials such as FAQs, job aids, workflow guides, readiness checklists, training decks, and talking points.
Escalate completion gaps, overdue audiences, missing attestations, unclear ownership, or implementation barriers.

Manage Implementation Tools, SOPs, and Process Improvement

Manage Compliance implementation boards, Monday.com workflows, project plans, action logs, training rollout trackers, and readiness dashboards.
Ensure tools clearly show owners, due dates, status, evidence requirements, training status, escalation notes, and completion criteria.
Develop implementation standards, readiness standards, SOPs, checklists, routing guides, evidence standards, and center-readiness tools.
Lead lessons-learned reviews and create repeatable playbooks that support consistent execution across centers, states, and departments.

People Leadership and Analyst Supervision

Supervise assigned Compliance Analyst positions, including analysts supporting compliance operations, program implementation, reporting, and audit support.
Coordinate analyst workloads, priorities, assignments, coaching, performance management, and day-to-day direction.
Establish expectations for documentation quality, reporting accuracy, timely follow-up, tracker maintenance, evidence retention, and escalation practices.
Support future buildout for additional Compliance Analysts and implementation, training/education, center readiness, or other program support roles.
Coordinate staffing and capacity needs with Compliance leadership when operational volume exceeds existing resources.

Leadership and Ownership Expectations

Own assigned implementation workplans, center readiness trackers, training rollout trackers, follow-up logs, and implementation evidence.
Create structure where each project has owners, due dates, evidence expectations, training needs, communication steps, escalation notes, and closure criteria.
Drive cross-functional follow-through while preserving the distinction between Compliance oversight and operational department ownership.
Escalate risk promptly when requirements, ownership, training completion, evidence, deadlines, or launch readiness are at risk.
Maintain professionalism, confidentiality, sound judgment, and strong documentation practices.
Other duties as assigned.

Qualifications

Required Qualifications Preferred Qualifications

Bachelor's degree required in Healthcare Administration,

Compliance, Business Administration, Project Management, Public

Health, Training/Organizational Development, Legal Studies, or

related field.

Four or more years of healthcare compliance, operations, training

coordination, project management, center development support,
payer readiness, regulatory readiness, credentialing, or related
experience.

Experience managing cross-functional projects with competing

deadlines and evidence requirements.

Strong organization, follow-through, communication, meeting

facilitation, writing, documentation, and attention-to-detail skills. · Behavioral health, ABA, Medicaid, payer readiness, training rollout, state expansion, or multi-state provider experience. · Experience with new center openings, licensing readiness, policy implementation, corrective action implementation, or operational launch projects. · Experience with Monday.com, SharePoint, Teams, Excel, learning-management systems, or project management tools. · Experience directly supervising Compliance Analysts, project support staff, coordinators, or cross-functional workgroups preferred. · PMP, CAPM, CHC, CCEP, Lean/Six Sigma, or related certification preferred.

Why Behavior Frontiers is perfect for you

Competitive pay with optional On-demand paychecks thru DailyPay - get paid on your own schedule!
401K Plan with company match after 6 months of employment
Paid Personal Time Off
Paid Holidays
Paid Sick Leave
Medical, Dental and Vision insurance
Opportunities for career advancement
Performance and promotion raises
Free Telehealth: Free 24/7 access to a doctor via telehealth for you and your dependents with no limits and no co-pays
Free Telehealth Mental Health: Free access to a mental health counselor via telehealth for you and your dependents (over age 13) with no limits or co-pays
Employee Assistance Program: Free access to some support services (financial, legal, counseling, etc.)
Fitness: Discounted monthly gym membership to 12,000 gym locations nationwide, as well as free access to workout videos
Deals: Exclusive discounts and savings to 500+ companies and more!
Travel: Discounts on travel essentials including hotels, rental cars, flights, excursions, and more!
Lab Testing Discounts:10-80% off costs of routine lab work
New Benefits Rx: Discounts on prescription medications from 10-80% at 60,000+ locations nationwide Why work for Behavior Frontiers? Visit our benefits & perks page to learn more!

Behavior Frontiers is an Equal Opportunity Employer and will consider for employment all qualified applicants in a manner consistent with the requirements of the applicable federal, state, and local laws.