Administrative Assistant

• Monday-Friday | 8:00 AM - 4:30 PM

Location

• Rotary (Hybrid)

Position Overview

• The Administrative Assistant primarily provides administrative and scheduling support to physicians and advanced practice providers (APPs), while also supporting department leaders and staff as needed. This role serves as a key liaison between clinical, administrative, and call center teams to support efficient operations and an exceptional patient experience. The ideal candidate is highly organized, customer-focused, and able to effectively manage multiple priorities in a fast-paced healthcare environment.

Key Responsibilities

• Scheduling, Coordination & Communication
• Serve as a primary point of contact for providers, coordinating scheduling and other administrative needs.
• Manage provider schedules and scheduling templates.
• Coordinate patient appointments, meetings, radiology services, outside testing, and other related services.
• Maintain provider calendars and support schedule optimization.
• Partner with departments and external organizations to ensure timely coordination of services.
• Manage correspondence, faxes, reports, and departmental communications.
• Maintain accurate records, filing systems, and confidential information.
• Communicate professionally and effectively with providers, patients, staff, and external partners.
• Ensure timely dissemination of relevant information across teams
• Administrative Support
• Provide day-to-day administrative support to physicians, advanced practice providers, leaders, and department staff.
• Coordinate and maintain provider calendars, meetings, and related scheduling activities.
• Respond to inquiries and assist with routine administrative requests.
• Office Operations
• Organize and maintain department workspaces, resources, and records.
• Assist with departmental projects and administrative processes.
• Support compliance with organizational documentation standards.
• Problem Solving & Team Collaboration
• Resolve routine scheduling and administrative issues with minimal supervision.
• Prioritize competing demands and meet established deadlines.
• Provide exceptional customer service to patients, providers, and colleagues.
• Serve as a liaison between clinical, administrative, and call center teams to support efficient workflows and patient-centered service.
• Support departmental initiatives, special projects, and team goals while contributing to a collaborative work environment.

Qualifications

Required

• High School Diploma/GED required.
• Requires 0-3+ years relevant experience; previous administrative experience preferred.

• Experience with matrix organization and complex work environment a plus.
• Requires basic proficiency in MS office (Word, PowerPoint, Excel).