About The Role

IND Lead Engineer, Infrastructure - GCC035

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

Job Summary:**

The IND SAM Analyst, Infrastructure will be responsible for supporting Hartford Global Services Private Limited's software asset management (SAM) program specifically for infrastructure-related software. This role involves ensuring compliance, optimizing software spend, and managing the lifecycle of infrastructure software assets.

Job Responsibilities:**

Perform regular software asset inventories and reconciliations for infrastructure components (servers, virtualization platforms, databases, network devices, etc.).
Analyze software usage data and license entitlements to identify potential compliance risks and cost-saving opportunities.
Generate and maintain accurate software license position reports for various infrastructure vendors.
Support internal and external software audits by providing necessary documentation and data.
Collaborate with IT operations, procurement, and legal teams to ensure effective SAM processes and policies are followed.
Research and understand license models for new and existing infrastructure software.
Identify opportunities for software optimization and negotiate with vendors to reduce costs.
Maintain the SAM database and related tools with up-to-date information on infrastructure software assets.
Develop and implement best practices for infrastructure software asset management.
Provide training and guidance to relevant stakeholders on SAM policies and procedures.

Job Qualifications:**

Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
2-4 years of experience in Software Asset Management (SAM) with a strong focus on infrastructure software.
Proven understanding of various infrastructure software licensing models (e.g., CPU-based, core-based, user-based for operating systems, databases, virtualization, etc.).
Experience with SAM tools (e.g., Flexera, Snow Software, ServiceNow SAM Pro) is highly desirable.
Strong analytical and problem-solving skills with attention to detail.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
Proficiency in Microsoft Excel for data analysis and reporting.
Familiarity with ITIL framework and IT asset management best practices.
Relevant SAM certifications (e.g., CSAM, CAMP) are a plus.

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