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Service Coordinator-Doubleday Woods
00212 National Church Residences · Ballston Spa, NY, United States
About The Role
- Competitive Pay – Awesome Benefits!
- Location: Doubleday Woods located at 91 Church Avenue Ballston Spa, NY 12020
Units: 96
- 32 hours a week with full time benefits.
- National Church Residences is the nation’s largest provider of affordable senior housing and health care services.
- We are seeking Service Coordinators who will share our vision to advance better living and care for seniors!
Key Responsibilities
- Demonstrates ability to advocate, organize, problem-solve, and provide results for the residents served
- Assume responsibility for coordinating programs and activities for residents
- Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and/or negotiate discounts.
- Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary
- Develop a Resource Directory that includes a listing of state and/or local service providers
- Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.
- Provide quality customer service to all residents, addressing concerns and assisting with basic needs
- Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling
- Monitor, document, and relay any feedback or concerns from residents and their families
- Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills
Qualifications
Education: Bachelor’s degree in social work or a related field preferred.
Experience
- Two or more years of experience delivering social services to elderly and/or family populations preferred.
- Working knowledge of supportive services and local community resources.
- Demonstrated ability to advocate, organize, problem-solve, and deliver measurable results for residents.
In return, National Church Residences offers an excellent total reward package that includes
- Medical & Rx – 3 plan options to fit your budget; choose from coverage offered through a Nationwide network for you and your family
- Complimented with a Healthcare Flexible Spending Account or Employer funded Health Savings Account
- Includes Fertility & Family Building Support, Weight Management, and Chronic Condition Support
- Parental Leave paid at 100% for four weeks
- Coverage begins first of the month following your date of hire!
- Dental & Vision coverage for you and your family with Nationwide providers
- Company provided Life & ADD insurance and Disability coverage
- Voluntary benefits such as Life & ADD for you and your family, Accident Insurance, Hospital Indemnity, Critical Illness, and Pet Coverage
- Flexible Spending Accounts for Dependent Care (with company match) and Transportation & Parking
- Well-being Programs including an enhanced EAP with mental health and work-life support, tobacco cessation, and Well-Being Your Way which offers up to $1000/year in rewards & reimbursements!
- 3-4-5 Retirement Program offering immediate company funding at 3%, increasing up to 5% over time and an additional company match up to 5% when you contribute your own funds!
- Reimbursement for Tuition expenses
- Paid Time Off (PTO) and 9 paid Holidays
*Programs vary depending on Full Time, Part Time or Contingent Status #jointhemission2
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.
Learn more about our organization in the video below.
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