About The Role

Involved in ensuring optimal patient outcomes through effective leadership and / or provision of patient care delivery in assigned nursing unit(s) or area(s). Promotes environment for a shared voice in nursing practice and exchange of ideas to continually improve nursing and patient care outcomes. Accountable for the quality, safety, and cost-effectiveness of patient care. Consults and collaborates with other health care professionals to coordinate the management of patient care. Serves as a resource to staff, physicians, students and others.

Supervises staff involved in providing clinical patient care. Assists in ensuring the quality of patient care delivery in a specific patient care area and serves as a role model for professional nursing practice. Assists with the administration and management of personnel, fiscal, and material resources including payroll and scheduling.

Manages nursing and administrative operations of both BCH San Francisco and Oakland Pediatric Acute Care Resource Teams, Critical Care Resource teams and Pediatric Staffing Office across the health enterprise. This role will work with all teams to identify additional opportunities for Resource Team utilization. Important partners include Nurse Leadership in all areas. This role will support continued staffing expansion in areas such as the Pedi Cardiac PACU, PACU, ED and WBN at Mission Bay. Implements changes to patient workflows and operational processes. May assume full responsibility for the unit in delegated areas and in the absence of the manager. Provides direct supervision typically to professionals or skilled technical employees.

The Cross Bay Pediatric Resource Team 873030 is now budgeted to cover 3 fixed Management FTE, 1 Staffing Office Manager FTE, 4.2 fixed FTE for the staffing office employees and the non productive and indirect productive of the Employees in the cost center. The Direct Productive Hours are charged to the units they are floated to on a shift basis to perform patient care.

% of time Essential Function (Yes/No) Key Responsibilities (To be completed by Supervisor)

30 Supervises and coordinates department operations, resolves system issues, advises on work methods, manages scheduling based on patient census and acuity, and ensures compliance with internal procedures and external regulations

10 Serves as a resource to nursing staff on patient care clinical issues, new policies, and technology. Keeps staff informed of changes in policies, procedures and external regulations.

10 Communicates regularly with management on unit activities and on pertinent operational or human resources issues.

10 Monitors services provided by support departments and collaborates to improve utilization and efficiency

10 Evaluates subordinate staff and participates in decision-making on hiring, salary actions, terminations, performance ratings, and other human resources matters. Orients new employees to nursing responsibilities within the practice.

5 Encourages and assists staff in meeting professional goals. Uses standard practice evaluation tools to identify areas for growth. Consults with nurse leaders and educators on developing strategies for performance improvement.

5 Promotes a climate of effective teamwork, communication and collaboration

5 Understands unit financial goals and educates staff regarding cost-containment strategies. Maintains unit expenses within budget.

5 Responds to community or health system partners to facilitate delivery of patient care services

5 Involves physicians, staff and other healthcare team members in the development of plans to manage patient admissions, transfers and discharges

5 Promotes a positive patient experience through service recovery as needed, across the nursing unit

100% (To update total %, enter the amount of time in whole numbers (without the % symbol - e.g., 15, 20) then highlight the total sum (e.g., 1%) at the bottom of the column and press F9. The total sum should add up to 100%.)

Required Qualifications

Two to four years of progressive nursing leadership experience with patient care clinical standards and care delivery, systems, external regulations and internal policies.
A minimum of 5 years of recent RN experience in a pediatric acute or critical care units
Bachelor's degree (or higher) in Nursing
Demonstrated skills to effectively supervise clinicians and to manage the complex workflow and multiple priorities involved with a patient care unit.
In-depth knowledge of patient care clinical standards and care delivery, systems, external regulations and internal policies.
Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources matters and employee performance. Provides input to decision-makers on human resources matters.
Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions.
Strong interpersonal skills for effective information exchange and problem solving with all levels of management and staff, consultants and outside agencies.
Strong written and verbal communication skills, with the ability to train and mentor subordinates, to convey complex clinical and technical information in a clear and concise manner. Prepares and presents a variety of reports, documentation, analyses, and project proposals.
Knowledge of business software and specialized applications and data management systems used in nursing units or departments.
The flexibility to work 50% days and 50% evenings
The flexibility to work in direct patient care when operationally necessary
The flexibility to orient and work at all UCSF Medical Center locations