About The Role

Provide IT support as required for SAP Concur upgrade and maintenance events as requested
Identify/participate in defect identification, resolution with SAP Concur service team as required.
Participates in Global and regional projects as an integral part of a cross-functional team to support the delivery of business requirements
Engage with Key Users and/or IT Business partners to identify and validate requirements and translate to resource requirements, project deliverables, solution design including integration with SAP, and other systems as appropriate
Analyzes and develops/documents technical specifications and communicates with cross functional develop team to optimize design/development resources
Participates in meetings and build trust with internal business customers, understand business objectives and seeks alignment as appropriate
Responsible for implementing part or all of the solution for the business, in accordance with an agreed Functional design
Ensure system data management and security aligns with KION IT standards and audit expectations.
Responsible for Support User community/issue management
Monitor Risks / Issues and prepare appropriate mitigation plans

We offer

SAP Concur support and configuration experience including Travel, Expense, Expense Pay
SAP Concur integration expertise with SAP
Understanding of financial processes
Advanced knowledge related to data security and GDPR concerns in North America
Must be able to fluently communicate in English
Experience with global, large scale application implementation(s)
Strong Business and Process Knowledge
Excellent time-management/schedule skills; ability to meet deadlines.
Excellent analytics, project management and risk management skills
5+ years of experience as an IT Solution designer/developer for SAP Concur
Strong interpersonal and communication skills, Strategic thinking and thought leadership capabilities
Should have the ability to work independently under minimal guidance.
Provide status update to the leads and be available for all important meetings.
Strong understanding of Travel, Expense and Payment business processes and time sensitive, data security/confidentiality (GDPR) concepts
Ability to introduce new tools, processes, and technologies- to contribute to the overall success of the team.
Strong knowledge about Concur Configurations and Interface files like Employee Import, Org Structure Import etc.
Good knowledge of implementation project lifecycle deliverables– example: blueprinting, configuration, testing, cut-over, data migration and go-live support
Should have experience working with ERP integration and knowledge about SAP ICS system.
Should have knowledge or experience working with Workday, Concur Web Services, SAP ERP systems

Tasks and Qualifications

What We Offer:
Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.