About The Role

Support Benefits Manager with

Managing the benefits renewal cycle across our European Bank* aligned with the Global Benefits Strategy, ensuring all benefits are renewed timely and in-line with legislation
Maintain knowledge of local best practice in the design and delivery of benefits and manage external benchmarking for the region.
Provision of accurate insurance renewal data as required by brokers
Day-to-day management of benefits arrangements including acting as the point of escalation for complex benefits and pension queries
Ensure that relevant internal policies are reviewed regularly and are up-to-date and comply with legislation changes ensuring that current policy gaps are filled
Assist in managing the Polish Social Fund; the annual budget in line with legislation, reviewing income groups and the annual income declaration process
Implement and coordinate benefits changes with Payroll and managing and resolving benefits related payroll queries
Adhere to internal Third-Party Governance requirements and working with vendors as required
Managing relationships with benefits vendors and third-party suppliers, holding regular meetings to review action logs, monitor performance against agreed KPIs and SLAs, and to ensure compliance with vendor assessments
Design, review and maintain Benefits and Wellbeing communication materials as required across various internal channels
Ensure Benefits processes are fully documented to adhere to internal compliance requirements
Day-to-day management of People Solutions Team queries portal ensuring all benefits queries are dealt with quickly and efficiently and within the required SLAs
Support Wellbeing Team as required including support with onsite wellbeing events and in-house services

*EB locations: Poland, Belgium, Luxembourg, Germany, Italy, Spain, France, Denmark

Key Skills

Ideally fluent in Polish, English, Dutch, French, German
Financial Services experience an advantage
Excellent written and verbal communications skills with strong attention to detail
Advanced use of Word, Excel and PowerPoint
Strong project management and organizational skills, working effectively to deadlines and project plans
Experience of managing and building effective working relationships with third party outsourced service providers/vendors
Ability to work independently with limited day-to-day supervision