About The Role

Our Journey

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 20 million active members across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$900 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.

The Role

We’re looking for a Contract Creative Designer to join our Regional Marketing team in Malaysia on at least a 6-months period. This role supports the Taiwan and Hong Kong markets, which requires proficiency in Mandarin (written and verbal) to collaborate with and create materials for Mandarin-speaking markets.

You’ll be part of a high-performing Creative team producing high-quality, conversion-driven artwork across digital, mobile/app, and offline channels. This is a hands-on execution role for someone who cares deeply about craft, detail, and delivering work that performs.

You thrive in fast-paced environments, can move from performance banners to OOH billboards seamlessly, and understand how to adapt ideas across formats without losing impact.

Your Adventure Ahead

What You'll Own

Design key visuals and marketing assets (digital and offline) that drive storytelling and brand presence
Translate briefs into polished, conceptually strong designs across Adobe Illustrator, Photoshop, and Google Suite
Adapt designs across different formats and mediums, balancing creative vision with flexibility
Leverage AI design tools (image generation, conceptual prompting) to accelerate ideation and iteration
Collaborate with teams to ensure designs align with brand standards and campaign goals
Maintain a strong eye for detail and consistency across all deliverables

Essential to Succeed

Must-have

Commit for a 6-months contract period, with the possibility of extension or conversion to full-time employment.
1–2 years of design experience in agency or in-house environments
Proficiency in Adobe Illustrator and Photoshop
Proficiency in Google Suite (Docs, Sheets, Slides)
Demonstrated baseline knowledge of AI tools (e.g., image generation) and willingness to integrate them into your workflow
Strong conceptualization and storytelling ability—the ability to translate ideas into cohesive visual narratives
Adaptability and comfort working across both online and offline design challenges
Portfolio demonstrating conceptual thinking and design execution