Analyst - PMR Operations

Job Description Summary

The primary responsibility of this role is to manage patient oriented program (POP). Responsible to ensure compliance in POP end to end activities as per the applicable process and quality standards. Liaison with the cross functional team for successful execution of POP.

Job Description

• Key Responsibilities :
• Gather requirements and develop detailed project plans and resource estimates.
• Anticipate resource gaps and business conflicts proactively.
• Act as the primary interface between global, regional, and local brand teams.
• Lead project delivery while ensuring timelines, quality, and business objectives are met.
• Drive high-quality, efficient deliverables across multiple projects.
• Manage and develop high-performing teams while fostering collaboration and best practice sharing.
• Provide guidance on commercial process training and reporting standardization.
• Ensure timely reporting of technical complaints, adverse events, and special case scenarios.
• Support marketing sample distribution where applicable.

Essential requirements

• Accuracy and quality of forecast assumptions.
• Strong customer satisfaction outcomes.
• Effective management of multiple stakeholders and projects.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Skills Desired

Alteryx, Analytical Thinking, Brand Awareness, Business Networking, Digital Marketing, Media Campaigns, Process Documentation, Statistical Analysis