Facilities Manager

Job Title

Facilities Manager Job Description Summary

Responsible for providing oversight of the Facilities function within the site operations division. The Facilities Manager will work closely with the Cushman & Wakefield Site Operations Leads at each site and the other Facilities Managers in region and globally to ensure they are providing a safe environment for employees, contractors and visitors, are meeting our contractual obligations and day to day deliverables and applying a consistent and methodical approach to their processes. This role will work closely with the Global Asset & Facilities Management CoE Lead to maintain, review and evolve the processes and playbooks and to deliver the Asset Lifecycle Management Plan and all capital projects. Job Description

About the role

• Ensure the assigned portfolio complies with all relevant laws, regulations, policies, and guidelines.
• Maintain a safe, healthy, well-maintained, and serviceable workplace in line with agreed standards and client expectations.
• Respond promptly and effectively to risks, hazards, incidents, emergencies, and operational issues.
• Develop and execute the Site Facilities Management & Operations Plan, covering inspections, planned and reactive maintenance, and site upkeep.
• Manage and optimise suppliers and service providers, including sourcing, contracting, performance management, and relationship management.
• Prepare and deliver regular facilities management reports covering site performance, incidents, costs, budgets, and service delivery.
• Manage OPEX and CAPEX planning, budgeting, cost control, tracking, and reporting.
• Oversee commercial contracting and Procure-to-Pay processes, including work orders, purchase orders, approvals, and vendor payments.
• Provide specialist facilities management expertise, advice, and support to C&W and client stakeholders.
• Drive continuous improvement, innovation, and optimisation of facilities services and operational processes.
• Maintain accurate facilities documentation and records, including manuals, plans, drawings, reports, procedures, and guidelines.
• Lead and manage direct and indirect reports, including employee engagement, goal setting, performance management, and development.
• Build strong customer and stakeholder relationships, maintain high levels of engagement and satisfaction, and support other business requirements as needed.

About you

• Minimum 5+ years’ experience in leading, developing and coaching remote teams
• Strong experience in Facilities Management operations in corporate office environments where the client is an occupier
• Strong experience in regulatory compliance, Australian and international standards
• Experience in similar sized portfolios, complex corporate hierarchies and preferably as an outsourced service provider
• Excellent communication and interpersonal skills
• Strong client-focus and customer experience mindset essential
• Strong experience in stakeholder/contractor management
• A degree or diploma in a related area such as Facilities Manager, CRE or property management or equivalent experience is preferred
• Experience in operating in a continuous improvement framework
• Proven leadership ability, administrative ability, technical background and project responsibility experience required

• Why join Cushman & Wakefield?
• As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion
• We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

As an equal opportunity employer, Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply. Cushman & Wakefield promotes safety at all times.

INCO: “Cushman & Wakefield”