About The Role

As a Credit Operation Executive, you will play a crucial role in our back-office operations, specifically within the CLM Domestic BFSI department. Your primary focus will be on managing and overseeing credit-related operations, ensuring smooth and efficient processes. This role is an excellent opportunity to contribute to our company's financial services and make a positive impact on our customers' experience.

Handle customer inquiries and provide accurate information on credit-related matters.
Process and review credit applications, ensuring compliance with policies and regulations.
Evaluate credit risks and make informed decisions on credit approvals.
Maintain and update customer credit records, ensuring data accuracy.
Collaborate with other departments to resolve complex credit issues.
Monitor and analyze credit trends and patterns to identify potential risks.
Implement and maintain credit control procedures to minimize defaults.
Provide regular reports on credit operations and performance.
Train and support junior team members on credit processes.
Ensure a high level of customer satisfaction and build positive relationships.
Bachelor's degree in Finance, Business, or a related field.
Minimum 2 years of experience in credit operations or a similar role.
Strong knowledge of credit policies, regulations, and industry best practices.
Excellent analytical and decision-making skills for credit assessments.
Proficiency in using credit management software and tools.
Effective communication and customer service skills.
Ability to work independently and manage multiple tasks.
Attention to detail and a commitment to accuracy.
Willingness to stay updated with industry trends and changes.
A team player with a positive and professional attitude.