About The Role

Synthomer is a leading supplier of high-performance, highly specialised polymers and ingredients that play vital roles in key sectors such as coatings, construction, adhesives, and health and protection – growing markets that serve billions of end users worldwide. Headquartered in London, UK and publicly listed there since 1971, we employ c.3,900 employees across our 5 innovation centres of excellence and more than 29 manufacturing sites across Europe, North America and Asia. Around 20% of our sales volumes are from new and patent protected products.

At our innovation centres of excellence in the UK, Germany, China, Malaysia and Ohio, USA we collaborate closely with our customers to develop new products and enhance existing ones tailored to their needs, with an increasing range of sustainability benefits. Since 2021, we have been proud holders of the London Stock Exchange Green Economy Mark, which recognises green technology businesses making a significant contribution to a more sustainable, low-carbon economy.

Purpose of the Job

Ensure accurate and timely payroll processing in full compliance with statutory regulations, company policies and the Employment Act.
Support day‑to‑day HR operational activities, including the preparation and issuance of employment-related letters such as confirmations, transfers, promotions, resignations and employment certifications.
Administer employee benefits programmes and maintain the HR Information System (HRIS) to ensure all employee data is accurate, complete and consistently up to date.

Main Accountabilities

Support the end‑to‑end payroll function, including preparation and processing of payroll in an efficient, accurate and timely manner.
Ensure accurate and timely salary payments, adhering to statutory requirements and compliance with all relevant regulatory bodies.
Liaise with statutory authorities, including EPF, SOCSO, EIS and the Inland Revenue Board (Income Tax), for submissions, queries and compliance matters.
Provide timely responses to employee payroll enquiries, ensuring clarity, professionalism and positive employee experience.
Adhere to payroll policies, procedures and internal controls, ensuring full compliance with applicable laws and regulations.
Manage employee movement data—such as new hires, transfers, terminations, and retirements—including timely updates to payroll and issuance of required employment letters.
Maintain accurate and complete payroll records and documentation for audit and compliance purposes.
Maintain up‑to‑date and complete employee personnel files, ensuring readiness for both internal and external audits.
Support company recognition programmes, including the Educational Excellence Award, Long Service Award and Star Award and etc.
Drive continuous improvement initiatives for payroll processes and HR operational workflows to enhance efficiency, accuracy and compliance.
Provide support on expatriate immigration matters, including documentation and coordination, when required.
Attend to employees on benefits related enquiries.

🌍 Global Benefits Overview

💰 Competitive, market-aligned compensation
🎯 Discretionary global bonus scheme
📈 Discretionary Long-Term Incentive Plan (LTIP) – for senior positions
🚗 Company car or car allowance – varies by region and role
🩺 Healthcare – tailored to regional locations
👶 Parental leave and family support – maternity, paternity, adoption (aligned with regional policies)
🏡 Working options – flexibility where it matters, based on role and business needs
📚 Learning & development opportunities – training, online platforms, buddy/mentorship programs, Internal Synthomer University with L&D offers
💙 Wellbeing support – employee assistance program (EAP), mental health resources, wellbeing initiatives
🌱 Retirement / pension contributions – plans vary by country
🤝 Culture of Inclusion – where everyone can thrive
🏆 Performance culture, global reward & recognition programmes