About The Role

Job Family Group

Ethics & Compliance Group

Job Description

The Head of E&C for TA is responsible for the strategic direction and delivery of a fit-for purpose, risk-based E&C program tailored to TA’s unique operating model. The role ensures effective integration of global/group/downstream E&C standards while adapting them to the realities of US retail and truck service operations. The role serves as a trusted advisor to the CEO and TA leadership and as the critical interface between domestic US operations and the broader global and downstream E&C frameworks.

Key Accountabilities

Define and lead the strategic direction of the TA E&C program, ensuring alignment with global bp and downstream standards while adapting for frontline retail and truck service operations
Act as a senior advisor to the CEO and TA leadership, embedding E&C into operational decision-making and reinforcing an ethics-led culture (trust, speak-up, accountability)
Translate complex global and downstream E&C frameworks into simple, field relevant controls that are operationally usable at site level
Identify and assess emerging risks specific to TA with the development of appropriate risk mitigation strategies, plans and governance (e.g. site-level fraud, ABC exposure, workforce risks including those risks arising from TA’s Non-Operated Joint Venture (NOJV)
Lead and continuously improve the concerns management program, strengthening trust, transparency, and case handling effectiveness
Oversee fraud risk management in collaboration with Finance and the TA Loss Prevention Team, with a focus on prevention, detection, and response in high volume environments
Drive culture change from compliance-led to ethics-led behaviours, including psychological safety and speak-up environment
Ensure effective deployment of E&C training, communications, and engagement tailored to a high-turnover, frontline workforce
Leverage data, benchmarking (e.g. Navex), and KPIs to monitor program effectiveness and inform targeted interventions
Partner with Procurement and Operations on third-party and supplier risk management in a dispersed site network
Maintain strong alignment with global E&C teams and the VP E&C Downstream, ensuring consistency while advocating for necessary local adaptation
Build and lead a capable TA E&C team with sufficient field presence to support operations at scale

Essential Experience

Deep, demonstrable expertise in Ethics & Compliance within US-based truck service, logistics, or high-volume retail operations (non-negotiable) Confidential
Significant experience managing complex, large-scale E&C programs in decentralised, frontline environments with high transaction volumes (non negotiable)
Deep understanding of US regulatory landscape relevant to ABC, fraud, employment practices, and site-level operations (non-negotiable)
Proven ability to adapt global/corporate E&C frameworks to local operational realities, particularly within acquired or integrated businesses
Experience operating at the intersection of domestic US programs and global/group/downstream E&C structures, ensuring alignment without losing effectiveness
Track record managing high-volume concerns programs and serious investigations, including fraud and misconduct cases
Demonstrated ability to influence senior stakeholders up to and including Executive Vice President level
Ability to drive behavioural and cultural change at scale
Strong commercial acumen and ability to position E&C as a business enabler, not just a control function
Background in investigations, audit, legal, ethics & compliance or fraud risk management in frontline retail operations

Capabilities & Leadership Profile

Pragmatic and operationally grounded—able to translate policy into practice
High credibility with frontline operations and senior leadership alike
Strong judgement in complex, ambiguous, and high-risk scenarios
Data-driven, with ability to identify patterns and intervene effectively
Resilient and persistent in driving change in challenging environments
Excellent communication skills across all organisational levels

Desirable

Experience in acquired or transforming businesses undergoing E&C maturity build
Experience with benchmarking tools (e.g. Navex) and external E&C programme assessment

Travel Requirement

Up to 25% travel should be expected with this role

Relocation Assistance

This role is not eligible for relocation

Remote Type

This position is a hybrid of office/remote working

Skills

Agility core practices, Analytical Thinking, Communication, Conflict Management, Consulting, Courage, Data Analysis, Decision Making, economies and structures, Employee and labour relations (Inactive), Ethical judgement, Global Perspective, Global trend analysis across society, Influencing, Intelligence writing and briefing, Issues and Policy Management (Inactive), Knowledge Sharing, Legal and regulatory analysis, Presenting, Regulatory Compliance, Risk Management, Stakeholder Management, Strategic Thinking, Writing skills .

Legal Disclaimer

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us .

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.