Sr Manager - Transformation, Transitions & PMO

Job Summary

The Sr Manager, Transformation, Transitions & PMO provides strategic leadership for enterprise transformation initiatives, business transitions, and program governance across Medline's Global Capability Center (GCC). This role is responsible for driving large-scale business transformation, leading complex transitions, and establishing best-in-class PMO practices that accelerate business outcomes and operational excellence.

Partnering closely with GCC and business leaders, the Director translates strategic priorities into actionable programs, ensuring alignment between enterprise goals and execution. The role leads cross-functional initiatives, drives governance, enables organizational change, and oversees a portfolio of strategic programs that enhance capability maturity, improve operational effectiveness, and strengthen the GCC’s position as a strategic partner to the business.

Job Description

The Sr Manager, Transformation, Transitions & PMO provides strategic leadership for enterprise transformation initiatives, business transitions, and program governance across Medline's Global Capability Center (GCC). This role is responsible for driving large-scale business transformation, leading complex transitions, and establishing best-in-class PMO practices that accelerate business outcomes and operational excellence.

Partnering closely with GCC and business leaders, the Director translates strategic priorities into actionable programs, ensuring alignment between enterprise goals and execution. The role leads cross-functional initiatives, drives governance, enables organizational change, and oversees a portfolio of strategic programs that enhance capability maturity, improve operational effectiveness, and strengthen the GCC’s position as a strategic partner to the business.

Key Responsibilities

1. Transformation Execution

• Develop and execute the transformation roadmap aligned with GCC and enterprise objectives.
• Identify opportunities to improve operating models, processes, technology enablement, and organizational effectiveness.
• Lead strategic initiatives from concept through implementation, ensuring measurable business outcomes.
• Build business cases, define value realization plans, and communicate progress to executive leadership.
• Drive adoption of automation, AI-enabled capabilities, and scalable solutions to enhance business performance.
• Champion initiatives that strengthen the GCC value proposition and strategic impact across the enterprise.

1. Transitions Leadership

• Lead end-to-end transition programs including scope definition, migration planning, risk management, stabilization, and benefit realization.
• Establish transition methodologies, governance frameworks, and operational readiness processes.
• Partner with business leaders to ensure seamless transfer of services, processes, and capabilities into the GCC.
• Drive stakeholder alignment and change readiness throughout transition lifecycle.
• Monitor and manage transition risks, dependencies, and escalation processes to ensure successful outcomes.

1. Program Management Office (PMO)

• Establish and drive PMO governance standards, methodologies, tools, templates, and performance disciplines.
• Oversee a portfolio of strategic programs, ensuring alignment, prioritization, and execution excellence.
• Define success metrics, governance forums, benefit tracking mechanisms, and executive reporting structures.
• Lead steering committee governance, executive reviews, risk management, and decision support processes.
• Drive continuous improvement in program delivery through adoption of best practices, analytics, and AI-enabled project management capabilities.

1. Stakeholder & Executive Engagement Support

• Build trusted relationships with senior business leaders across functions and geographies.
• Act as an ambassador for the GCC, highlighting capabilities, outcomes, and strategic contributions.
• Prepare executive reviews, strategic planning sessions, and transformation governance forums.

1. Organizational Excellence & Capability Building

• Lead quarterly business reviews (QBRs), OKR processes, and transformation performance reviews.
• Conduct capability assessments and develop roadmaps to strengthen transformation and PMO maturity.
• Build high-performing teams through coaching, mentoring, and succession planning.
• Foster a culture of innovation, accountability, collaboration, continuous improvement, and customer focus.
• Drive adoption of modern ways of working, agile practices, and data-driven decision making.

Qualifications & Experience

• 10+ years of experience in transformation, transitions, PMO, management consulting, strategic programs, or Global Capability Center environments.
• Proven leadership experience delivering complex, cross-functional transformation initiatives.
• Strong program and portfolio management expertise, including governance, risk management, and value realization.
• Demonstrated success leading business transitions, operating model changes, or GCC expansion initiatives.
• Experience working with executive leadership and influencing senior stakeholders globally.
• Strong analytical, strategic thinking, process improvement, and change management capabilities.
• Experience leveraging technology, automation, AI, and analytics to drive business outcomes.
• Manufacturing, healthcare, supply chain, distribution, or shared services experience preferred.

Key Competencies

• Strategic Leadership & Business Transformation
• Transition & Change Management
• Program & Portfolio Governance
• Executive Communication & Influence
• Stakeholder Management
• Operational Excellence
• Innovation & Continuous Improvement
• Data-Driven Decision Making
• Global Collaboration & Cultural Agility
• Talent Development & Team Leadership

About Medline India

Medline India was setup in 2010 in Pune, primarily as an offshore Development centre and to augment resources for Medline Industries LP headquartered in Chicago, USA. We are a 1500+ strong and growing team of technology, finance & and business support professionals who support our businesses worldwide towards a mission to make healthcare run better. We are proud to be certified as a ‘Great Place to Work’ by the Great Place to Work Institute® (India) for the duration May 2023 – May 2024.

We are an organization with a conducive work environment, ample opportunities to learn, contribute and grow with a highly empowered & engaged team. We encourage our people to share their best ideas and create new opportunities for our customers and ourselves to work together to solve today’s toughest healthcare challenges.

About Medline Industries, LP

Established in 1966, Medline Industries LP is a renowned global healthcare organization boasting 56 years of consecutive sales growth, exceeding $21 billion in annual sales. With a workforce of over 36,000 professionals spread across the globe, we operate in more than 125 countries and territories. As the largest privately held manufacturer and distributor of medical supplies in the United States, Medline is uniquely positioned to offer comprehensive products, education, and support across the continuum of care.

At present, Medline Industries, LP holds the esteemed position as the #1 market leader, delivering an extensive portfolio of over 550,000 medical products and clinical solutions. Our clientele includes hospitals, extended care facilities, surgery centres, physician offices, home care agencies, providers, and retailers. We are proud to be recognized by Forbes as one of America’s Best Large Employers and Best Employers for Women. Additionally, the Chicago Tribune has consistently named us a Top Workplace for the past 12 years.