About The Role

Working within the Charter Team, your main responsibilities would be to ensure that private charter flights are managed from initial enquiry, quotation, booking of aircraft to the completion of the charter
Build and maintain relationships with key travel bookers over your assigned client portfolio
Build and maintain relationships with operators
Assist in growing operator database and ensure operator and fleet data is accurate and up to date
Manage charter requests from clients in a timely manner
Manage and communicate all booking changes as required
Create flight briefs and post flight reports
Ensure all flight bookings adhere to our legal and compliance guidelines
Manage client and supplier invoicing requirements
Adhoc reporting requested by clients
Domestic travel may be required from time to time to visit clients and operators
Assisting brokers with adhoc tasks from time to time
The role requires flexible working hours. From time to time you may be required to work outside of standard business hours
Excellent Communication: Strong verbal and written communication skills are essential to coordinate with clients, operators and other stakeholders
Customer Service: Providing exceptional customer service is a key part of the role, so interpersonal skills and a customer-centric attitude are important
Organization: Coordinating private travel involves managing logistics, schedules, and details, so organizational skills and attention to detail are crucial
Knowledge of Aviation: Some knowledge of aviation regulations, terminology, and procedures can be beneficial
Problem-Solving: The ability to handle unexpected situations and resolve issues is important in this role
Working under pressure: Ability to multi-task, prioritise and manage tasks effectively and with a sense of urgency
Computer Skills: Proficiency in using software for charter bookings, communication, and data management is required

WHAT IS IN IT FOR YOU

Competitive Salary
22-day holiday which increases with length of service
Additional paid leave for wedding, moving house, holiday shopping and more
Opportunities for global travel
Private healthcare and Pension
Career development opportunities
A friendly, fun and exciting environment surrounded by some of the best in the industry

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